Management

In episode 14 of Total Retail Talks, we feature a conversation with Jennifer Farrelly, director of human resources at Lorna Jane, a women's activewear brand. With the holiday shopping season quickly approaching, retailers’ stores and websites will begin to see an uptick in traffic. To help accommodate this increase in demand, many companies hire extra…

Once upon a time, Black Friday shopping actually took place on Friday. In recent years, retailers have pushed the envelope by offering deals as early as Nov. 2, allowing consumers to start shopping ahead of the official holiday season kickoff. Many have even kept their doors open on Thanksgiving Day to the dismay of retail…

As the holiday season gets underway, retailers face the busiest shopping period of the year, meaning hours — and lines — can be long. But which companies have created a great work environment for their teams of customer-facing employees? To find out, Fortune partnered with Great Places to Work, the consulting and research firm behind…

Americans have a conflicted relationship with holiday shopping. We love a good deal, yet we're mired in massive debt. We give lip service to the importance of spending quality time with our family for the holidays, but when stores open up on Thanksgiving, shoppers dutifully show up — or at the very least snag some deals…

Fast-fashion retailer Zara has found itself in the midst of controversy after a security guard denied a woman in a hijab entry into one of its French stores.

Kohl's Corp. on Tuesday tabbed a rising Walgreens executive to fill the new post of chief operating officer — and to potentially become CEO. Sona Chawla, who has been president of digital and chief marketing officer at Walgreens, will join Kohl's on Nov. 30. She will take on broad responsibility over the nationwide retailer's operations and…

Retailers are striking back against union-backed ads portraying the industry as plagued by low wages, a lack of benefits and erratic work hours, as the minimum wage fight heats up in the 2016 presidential race. The National Retail Federation (NRF) ran two 30-second spots during Saturday night’s Democratic primary debate, highlighting the career opportunities in retail…

Bruce Dayton, the last of five Dayton brothers in the legendary retailing family, died Friday at age 97 after a career that shaped the Twin Cities in a hundred ways, from fashion to philanthropy, shopping malls to state politics. In partnership with his brothers, Bruce Dayton expanded the Dayton Company from one department store in…

Retailers today are faced with a myriad of business challenges across people, processes and technology. While some choose to integrate end-to-end merchandising and planning functions to achieve operational efficiency, others look into adopting new technologies to elevate their customer experience and ensure consistency across different channels of distribution. With the rapid evolution of retail technology,…

Lumber Liquidators named a new CEO as it continues to struggle with sales in the wake of allegations that imported Chinese-made laminate flooring contained high levels of the carcinogen formaldehyde. The Toano, Virginia-based company suspended the sale of all such products made in China this spring, but the CEO Robert Lynch resigned in May. He…