Leadership
April 18, 2017 at 11:03 am
As part of the Winter 2017 issue, Total Retail interviewed its Top Women in Retail honorees. Among the questions asked, "What do you enjoy most about working in the retail industry?" Here are select answers to that question from some of this year's honorees.
April 17, 2017 at 10:19 am
Crate and Barrel's CEO, Doug Diemoz, who is being sued by his former employer, Restoration Hardware, for stealing trade secrets and breaching contracts, is out after less than two years at the Northbrook, Ill.-based retailer. The company confirmed Friday that Doug Diemoz, who was recruited from Restoration Hardware to head Crate & Barrel in 2015, left last…
April 5, 2017 at 3:32 pm
In today’s retail marketplace, more than ever, companies need to be ready to adapt. Fluctuations can happen rapidly and unexpectedly. It’s critical for employees at every level to understand a company’s strategy, particularly in times of change. The real challenge lies in making sure that strategy is conveyed clearly, consistently and authentically. You might be…
April 5, 2017 at 10:26 am
Payless ShoeSource filed for Chapter 11 bankruptcy protection on Tuesday, saying it needed to shore up its balance sheet in order to position itself for long-term survival in an increasingly tough retail landscape. The discount shoe retailer plans to immediately close 400 stores in the U.S. and Puerto Rico, and will also "aggressively manage" the rest of its real estate…
April 4, 2017 at 3:43 pm
Payless ShoeSource filed for Chapter 11 bankruptcy protection on Tuesday, saying it needed to shore up its balance sheet in order to position itself for long-term survival in an increasingly tough retail landscape. The discount shoe retailer plans to immediately close 400 stores in the U.S. and Puerto Rico, and will also “aggressively manage” the rest of its real estate […]
March 23, 2017 at 1:12 pm
Many in the retail industry were surprised when online startup Jet.com, billed as a potential competitor to Amazon.com for e-commerce supremacy, was sold to Wal-Mart last August for $3.3 billion. The pairing of a cutting-edge digital brand like Jet and a legacy brick-and-mortar retailer like Wal-Mart didn't seem to be the perfect match. Yet seven…
March 10, 2017 at 12:17 pm
J.C. Penney is going to expand its home services by testing six new programs in 100 stores. Starting later this month, shoppers will see signs in J.C. Penney home departments and on its digital storefront for services in bathroom remodeling, home heating and cooling systems, quick-ship and installed blinds, whole home water solutions, awnings, and smart…
March 8, 2017 at 3:14 pm
In the role of vice president of e-commerce and marketing, I’ve managed teams of well over 100 associates. It seemed there was always an open position to hire due to promotion, a newly created role or someone moving on. We've all experienced the pain of hiring the wrong person for the job. Hiring the right…
March 1, 2017 at 11:57 am
In a keynote session yesterday at eTail West in Palm Springs, Calif., Fred Argir, vice president and chief digital officer at Barnes & Noble, discussed how a change in the company's mind-set is helping the bookseller to transform its digital commerce business. The struggles of booksellers, Barnes & Noble included, has been well documented over…
February 21, 2017 at 9:05 pm
Beauty Brands, LLC recently announced that Caryn Lerner will be the company’s new CEO. The current Chief Executive, Lyn Kirby, will remain the beauty retailer’s chairman of the board. Lerner has almost four decades of retail experience. Prior to joining Beauty Brands, she was an operating partner at Palladin Capital Group, LLC, where she sourced…
