Leadership
November 23, 2020 at 8:04 pm
In episode 274 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ron Thurston, vice president of stores at INTERMIX, a collection of specialty boutiques and division of Gap, Inc. Listen in as Thurston discusses his 25-plus year career in retail, what he enjoys most about working the industry, and the inspiration behind his new book,…
November 19, 2020 at 4:08 pm
In episode 274 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ron Thurston, vice president of stores at INTERMIX, a collection of specialty boutiques and division of Gap, Inc. Listen in as Thurston discusses his 25-plus year career in retail, what he enjoys most about working the industry, and the inspiration behind his new book, […]
November 16, 2020 at 6:43 pm
In episode 273 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jonathan Wahl, co-founder and CEO of Abbio, a new direct-to-consumer (D-to-C) kitchenware brand with a mission to inspire home cooks through a combination of accessible, professional-grade cookware; unique recipes; and educational tools. Listen in as Wahl discusses Abbio's mission and business, his professional background and…
October 22, 2020 at 5:50 pm
Today’s guest is passionate about empowering businesswomen, leadership, and business development. Jordan chats with Jennifer DiPasquale, president and co-founder of Women in Retail Leadership Circle (WIRLC) and Total Retail, about the benefits of having a high-level network community and how asking for feedback is key to providing your community with what it wants. Learn what…
October 21, 2020 at 3:11 pm
This video originally appeared on Total Retail's sister site, Women in Retail Leadership Circle. When the COVID-19 pandemic hit and Verizon had to close its retail stores, instead of laying off or furloughing thousands of employees, the telecommunications company used it as an opportunity to train thousands of its store sales associates on its customer service…
October 20, 2020 at 1:47 pm
This video originally appeared on Total Retail’s sister site, Women in Retail Leadership Circle. When the COVID-19 pandemic hit and Verizon had to close its retail stores, instead of laying off or furloughing thousands of employees, the telecommunications company used it as an opportunity to train thousands of its store sales associates on its customer service […]
October 14, 2020 at 1:07 pm
The importance of listening to her employees and having open and honest communication with them, especially during the current COVID-19 pandemic, was a key topic discussed by Christina Callas, executive vice president and chief digital officer of Total Wine & More, during a conversation with Sonia Lapinsky, managing director of AlixPartners, during the September installment of the Women in Retail and Total Retail Virtual Exchange.
October 12, 2020 at 12:18 pm
Paula Clayton, senior vice president and Lowe’s general manager for Synchrony, and Jennifer DiPasquale, president and co-founder of Women in Retail Leadership Circle and Total Retail, have a candid conversation around the transformative year 2020 has been. This interview took place during Women in Retail Leadership Days, a one-of-a-kind virtual event designed specifically for women leaders…
October 6, 2020 at 7:51 pm
As noted in last week's article announcing the release of the latest installment of the Top 100 Fastest-Growing Retailers, Chewy was at the top of the rankings, posting a 37.19 percent increase in year-over-year (YoY) sales for its 2019 fiscal year. For the annual report, Total Retail conducted a YoY comparison of 2019 fiscal year net…
October 5, 2020 at 7:22 pm
Consumer spending has recovered from the coronavirus pandemic more quickly than expected, but forecasting 2020 holiday sales is like assembling a jigsaw puzzle without all the pieces, National Retail Federation (NRF) Chief Economist Jack Kleinhenz said in a press release from the trade association. “I'm cautiously optimistic about the fourth quarter in terms of the…
