
Leadership

Postmaster General DeJoy should see the handwriting on the wall and gracefully step aside. Why? He had no plan to insure delivery of ballots during an election season. He whiffed on holiday deliveries and allowed UPS and FedEx to shift a backlog of packages over to the USPS. His plans to improve the Post Office…
We begin 2021 somewhat in the same manner we ended 2020, but with a hopefully considerable, and probably cautious, level of hope that somehow the business environment will begin to phase back to an understandable new normal in the months to come. Our recent past articles have been mostly discussions on the challenges the pandemic…
We begin 2021 somewhat in the same manner we ended 2020, but with a hopefully considerable, and probably cautious, level of hope that somehow the business environment will begin to phase back to an understandable new normal in the months to come. Our recent past articles have been mostly discussions on the challenges the pandemic […]
Ryan Cohen, the Chewy co-founder and former CEO, has a new pet project: transform GameStop, the world's largest video game retailer, into the Amazon of gaming. GameStop announced the "Strategic Planning and Capital Allocation Committee" on Monday. The committee is composed of Cohen, former Chewy Chief Marketing Officer Alan Attal, and another one of GameStop's…
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss 2021 Women in Retail Leadership Days, an upcoming virtual event hosted by Total Retail’s sister brand, Women in Retail Leadership Circle (WIRLC). This month-long virtual experience is one of a kind, designed specifically for women leaders at top retailers and…
Nike announced Monday that its vice president and general manager of the North America division has resigned, CNBC reported. Ann Hebert has left the retailer abruptly after 25 years with the company. This announcement follows a report from last week that revealed Hebert's 19-year-old-son, Joe Hebert, had used a credit card in her name to buy…
Kohl’s said Monday that it has rejected an investor group’s attempt to seize control of its board, saying it would disrupt the momentum it has in revamping its business, reports CNBC. The retailer’s shares soared more than 8 percent in trading Monday, after a group of activist investors confirmed it has nominated nine directors to…
We’re thrilled to feature a Q&A with Eileen Mahoney, the executive vice president and chief information officer of PVH, the parent company of leading fashion brands such as Calvin Klein, Tommy Hilfiger, Van Heusen, and others, in the Inner Circle this week. Mahoney discusses how she helped PVH pivot during the COVID-19 pandemic, the retail tech trends she’s watching closely, how she feels about being a woman in a male-dominated field, and how she’s working to get more women into retail technology leadership.
After 27 years of running the e-commerce giant, Jeff Bezos is stepping down as CEO of Amazon.com, CNBC reported. The entrepreneur is handing over the CEO role to Amazon's top cloud executive, Andy Jassy, while Bezos will transition to executive chairman of the company's board in this year's third quarter. Jassy has been with Amazon…
In this exclusive interview with Total Retail, Rob French, chief digital commerce officer at Décathlon Canada, discusses the next big digitization initiatives in retail and shares his method for identifying innovation opportunities.