Leadership
June 6, 2022 at 8:45 pm
In episode 352 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ryan Bartlett, CEO and co-founder of True Classic, a direct-to-consumer (D-to-C) menswear brand selling affordable, high-quality fitted premium tees and basics. Bartlett discusses True Classic's product portfolio (0:49), why the D-to-C brand is currently exploring opportunities for expansion into physical retail (1:37), and his…
June 2, 2022 at 3:46 pm
It's no secret that exceptional customer service is key to customer retention, loyalty and, ultimately, achieving business goals. When trying to elevate the customer experience, businesses are starting to look outside the box. In fact, business leaders are starting to look on the inside. Emotional intelligence is the capacity of individuals to recognize their own…
May 16, 2022 at 8:29 pm
In episode 349 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Shawn Nelson, founder and CEO of Lovesac, the ultimate modern furniture store featuring high-quality bean bag chairs, sectionals and accessories. Nelson shares Lovesac's origin story, how the brand's products and business has evolved over time, and some of the factors that have fueled its…
May 5, 2022 at 2:45 pm
In this episode of Retail Right Now, Total Retail's Kristina Stidham and Marie Albiges are on location in Miami, FL at the 2022 Women in Retail Leadership Summit, hosted by Total Retail's sister brand, Women in Retail Leadership Circle. The event was an incredible success, with nearly 500 women executives in attendance and palpable positive energy and…
April 1, 2022 at 4:59 pm
This quarter's complimentary Virtual Exchange will feature speakers Rebecca Minkoff, Co-Founder and Creative Director, Rebecca Minkoff; Michael Schuh, Vice President, Media Strategy, Kroger Precision Marketing; Sucharita Kodali, Vice President, Principal Analyst, Forrester; Maly Bernstein, CEO, Bluemercury, and more.
March 31, 2022 at 9:29 pm
In a discussion earlier this week at Shoptalk in Las Vegas, Gina Drosos, CEO of Signet Jewelers, parent company of Kay Jewelers, Zales, Jared, among other jewelry brands, detailed the path the organization has taken to transform itself, both culturally and digitally. First, Drosos sought to change the long-held belief by many that jewelry can’t…
March 8, 2022 at 5:41 pm
Total Retail is excited to announce that its sister brand, Women in Retail Leadership Circle (WIRLC), is partnering with CommerceNext to honor a top woman in e-commerce or retail for its 2022 CommerceNexty Awards program. The program, which celebrates excellence in e-commerce and digital marketing, features a special award called Women in Retail’s Top Woman of…
March 3, 2022 at 5:11 pm
In this episode of Retail Right Now, Total Retail's Kristina Stidham and Marie Albiges discuss the 2022 Top Women in Retail report, released by our sister brand, Women in Retail Leadership Circle. For 12 years running, this report has recognized the top women executives in the retail industry. Like the prior 11 years, this in-depth resource…
January 20, 2022 at 7:13 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss three key themes that emerged during this week's National Retail Federation (NRF) Big Show event in New York City. First, retailers are excited to explore opportunities in the metaverse. Second, they're focusing on defining and then acting upon core social values…
January 19, 2022 at 4:42 pm
In this episode of Retail Right Now, Total Retail’s Joe Keenan and Kristina Stidham discuss three key themes that emerged during this week’s National Retail Federation (NRF) Big Show event in New York City. First, retailers are excited to explore opportunities in the metaverse. Second, they’re focusing on defining and then acting upon core social values […]
