Inventory Management

Holiday plans, merchandise assortments and inventory purchases are pretty well in place by now for most cross-channel retailers. But since many businesses gain such a high percentage of their sales and profits in the fourth quarter — as much as 60 percent — it's never too late to see what additional things can be done to increase sales and customer satisfaction.

Increasing investment in back-end systems is a natural and predictable trend for the maturing internet retail industry. That investment will help push internet sales higher while simultaneously increasing operations and inventory efficiencies, resulting in higher profits. 

Any company’s long-term success depends in part on its ability to perform quality product-level profit analysis and accurate demand and inventory planning. Your product marketing, merchandise planning and inventory planning functions can all benefit from detailed square-inch analysis. So, regardless of the primary purpose of your catalog, you’ll be best served if you have the tools and processes in place to capture and report your product-level advertising exposure and expense.

Barneys New York Chief Executive Mark Lee says Prada is no longer selling any new goods at Barneys (except shoes and menswear) in what he said was fallout over pricing and inventory control.

It all started with a click. Or was it a call? Or could it have been that direct mail piece? In a world with seemingly endless customer touchpoints, if you don't know what's driving your customers to your business, you're not alone.

Retailers have a paradoxical love-hate relationship with their peak season. For most, peak volumes coincide with fourth quarter holiday shopping, when it's not uncommon for 80 percent of the year's orders to come in at once. Scaling a retail operation to process five times its average order capacity is no small feat. For two months of the year, many retailers nearly break their backs to accommodate the seasonal business that will help sustain them through the other ten months. If last year's fourth quarter pushed your business to the brink, now is the time to learn how to build a better inventory plan for 2011.

Coach Inc. plans to gradually move some production out of China, where labor costs are rising, and into lower-cost countries such as India and Vietnam. But China is proving a boon to Coach's sales, as residents that have become more affluent buy the retailer's status-symbol bags.

While after-Christmas buying was tempered in the Washington-area due to the threat of foul weather, shoppers across the rest of the country got right to it, returning unwanted gifts and scoping out bargains in the aftermath of what appears to have been the best holiday season for retailers since 2007, The Washington Post...

Over the last 30 years, there's been a consistent push to streamline business processes. After all, time is money. Nowhere is this more applicable than in supply chain processes.

A study of returns policies at 88 U.S. retailers, including big names such as Target, Best Buy and Sears, found that over half don't put their returns policy on their website's home page, and one-quarter still do not allow cross-channel returns.