In-Store Technology
April 19, 2018 at 3:36 pm
Sometimes you can measure innovation by how quickly a capability or service goes from being “cutting edge” to “low-hanging fruit.” That certainly seems to be the case among retailers for the in-store mobile experience — something made clear in DMI’s latest Mobile Maturity Model (M3) study. Not too long ago retailers might have satisfied themselves…
April 9, 2018 at 10:13 am
The retail industry has a major impact on the U.S. economy. According to the National Retail Federation (NRF), one in four American jobs are supported by the retail industry. Despite the retail industry’s prominent position in the economy, traditional brick-and-mortal retailers are under a pressure unlike any other industry to digitally transform their businesses. With…
April 2, 2018 at 11:17 am
A reliable internet connection is every retailer’s lifeline. When network downtime occurs, it costs retailers more than just missed sales, as retailers rely on fast and stable internet to operate point-of-sale systems, security systems, inventory databases, digital signage and more. To better understand the true impact of downtime for retailers, Accelerated Concepts, a Digi International…
April 2, 2018 at 10:55 am
In episode 137 of Total Retail Talks, recorded at this year's NRF Big Show in New York City, Hampton Catlin, vice president of engineering at Rent the Runway, discusses how the fashion brand that provides designer dresses, apparel and accessories for rental is using in-store kiosks to expedite the pickup and drop-off of orders. Catlin…
March 30, 2018 at 9:01 am
Today, retailers with a heavy brick-and-mortar presence are hard-pressed to deliver on several fronts as the industry grapples with the best strategy for incorporating and optimizing digital best practices into physical store environments. Nowhere is this more apparent than in the search for more effective ways to collect and use in-store data more intelligently. Through…
March 26, 2018 at 5:49 pm
Technology is having a profound effect on the retail industry. Technologies such as the web, cloud, mobile devices and artificial intelligence (AI) are accelerating the evolution and transformation of this long-standing, multitrillion dollar industry. One obvious example is that consumers today have far more options for shopping than ever before, including from the comfort of…
March 26, 2018 at 3:17 pm
Starbucks is testing a new Wi-Fi login process in its U.S. stores, asking customers to provide their email address before connecting, Geekwire has reported. Since rolling out free Wi-Fi in its U.S. stores nearly eight years ago, Starbucks has asked customers to simply accept terms and conditions in order to connect to its public network…
March 20, 2018 at 1:00 pm
The retail industry is in the throes of a major transformation as the traditional retail model gives way to new modes of “experiential retail.” A key element of experiential retail is the innovative use of technology to provide richer shopping experiences that are more informative, frictionless, immersive and satisfying. To create richer experiences both online…
March 14, 2018 at 10:56 am
As Nick Wingfield, technology correspondent for The New York Times described in his vivid, first-hand account of shopping at the Amazon Go store, it’s hard not to get excited about the future of retailing. And while the retail industry can use all the good press it can get, I’m not sure this is it. It was…
March 13, 2018 at 4:32 pm
As Nick Wingfield, technology correspondent for The New York Times described in his vivid, first-hand account of shopping at the Amazon Go store, it’s hard not to get excited about the future of retailing. And while the retail industry can use all the good press it can get, I’m not sure this is it. It was […]
