In-Store Technology
To succeed in the digital age and meet the cross-channel needs of shoppers, grocers need to adapt and apply emerging technologies.
A store of the future should always be customer-first, open to new experimentation, and have a fluid and dynamic support system, at least according to Albert Vita, director of in-store experience and visual merchandising at The Home Depot. Vita addressed the topic during a conversation with Zivelo CEO Healey Cypher at the National Retail Federation's…
In the retail industry, customer experience has always been important, but it's now vital to drive customer satisfaction, repeat business and store profitability. Improving customer satisfaction and dwell time drives more items in the shopping cart and enhanced profitability. There’s a growing demand for new technologies to help retailers improve operations, develop stronger connections with today’s…
People still want what brick & mortar can deliver them, especially when customer service is based on a single view of the customer.
In this episode of Retail Right Now, Joe Keenan offers five predictions for the retail industry in 2019, from a variety of sources.
The brick-and-mortar store is the customer touchpoint least supported by the explosion of retail technology and intelligence.
Here are four emerging FashTech trends that merchants are betting on that consumers might not yet be ready for.
Natural Insight’s survey highlights the significance of providing an exceptional in-store experience to drive foot traffic and sales.
So, what should retailers do to maximize holiday sales? It all starts by attacking those long lines and out-of-stock complaints.
According to Gartner, nearly 85 percent of holiday shopping last year took place in brick-and-mortar stores. One key advantage of a brick-and-mortar store is the ability for shoppers to physically interact with and test products prior to purchase, while also being able to leave the store immediately with merchandise. However, during the holidays, increased foot…