In-Store Technology

Recently, we’ve witnessed many retailers respond to a decrease in foot traffic with attempts to make their brick-and-mortar shops more flashy and fun. A good idea on the surface, unfortunately, plenty of them miss the mark when it comes to brand authenticity. The most popular fad of 2018, Instagram selfie backdrops, may have made a…

Contrary to naysayers, I think it’s safe to say that we’re beyond the hotly debated and anticipated "retail apocalypse." However, tech-resistant brands that refuse to innovate still have the potential to be left behind. Those poised to survive (and thrive) in today’s retail marketplace are the retailers that embrace innovation and continuously engage customers in…

Video AI stands out in its ability to quickly and effectively help retailers bolster brick-and-mortar sales performance.

Mall tenants stand at a turning point in the retail industry: evolve and thrive, or stand to be replaced with a quicker shopping experience online. While The Wall Street Journal reports that 9.1 percent of malls stand vacant — a seven-year high — Class A malls that are transforming are thriving. Culturally, younger generations are…

Despite reports that retail spaces are closing at a record pace, brick-and-mortar remains a key way for retailers to engage customers.

In episode 184 of Total Retail Talks, Executive Editor Joe Keenan interviews Dave Steck, vice president of IT — infrastructure and application development at Schnucks Markets, a Missouri-based supermarket chain. Listen in as Steck discusses the grocer's partnership with Simbe Robotics and its use of autonomous shelf-scanning robot, Tally, to improve in-store operations and inventory management.

In an effort to better connect its remote brick-and-mortar employees with company headquarters, beauty retailer Lush Cosmetics recently introduced a communication and workflow platform for its store associates and managers. The app-based platform is used as a vehicle for daily communications between the company's executives and its front-line staff in its stores. Lush uses the…

With the right tools, training and access to information, teams will be able to better assist shoppers and exceed their expectations.

Gen Zers are digital natives, and companies that provide them with the right tools can help improve business operations and efficiency.

While the traditional shopping experience is gone, a new era of retail has arrived, forcing businesses to look at digital solutions.