In-Store Technology
April 3, 2019 at 12:13 pm
Since the mid 1990s when Jeff Bezos founded Amazon.com to sell books online, and Pierre Omidyar created eBay — enabling everyone to sell everything — new business models have threatened to destroy the traditional retail economy. To remain successful, brick-and-mortar retailers must offer personalized and deeper online and in-store customer buying experiences. How? By harnessing…
April 1, 2019 at 11:52 am
In episode 189 of Total Retail Talks, Executive Editor Joe Keenan interviews Lisa Gold, director of showroom design at California Closets, a global custom storage manufacturer and retailer. Listen in as they discuss California Closets work with partner Elo to bring digital signage to its showrooms, how these touchscreens have helped customers access California Closet’s endless…
March 20, 2019 at 12:52 pm
This past year, Lord & Taylor announced it would close its flagship store in New York City, as well as 10 of its other retail locations through 2019. While many long-established retailers have struggled to keep up in an increasingly omnichannel retail environment, the announcement still came as a surprise for many people as the…
March 19, 2019 at 10:24 am
Recently, we’ve witnessed many retailers respond to a decrease in foot traffic with attempts to make their brick-and-mortar shops more flashy and fun. A good idea on the surface, unfortunately, plenty of them miss the mark when it comes to brand authenticity. The most popular fad of 2018, Instagram selfie backdrops, may have made a…
March 13, 2019 at 12:00 pm
Contrary to naysayers, I think it’s safe to say that we’re beyond the hotly debated and anticipated "retail apocalypse." However, tech-resistant brands that refuse to innovate still have the potential to be left behind. Those poised to survive (and thrive) in today’s retail marketplace are the retailers that embrace innovation and continuously engage customers in…
March 1, 2019 at 9:46 am
Video AI stands out in its ability to quickly and effectively help retailers bolster brick-and-mortar sales performance.
February 27, 2019 at 9:22 am
Mall tenants stand at a turning point in the retail industry: evolve and thrive, or stand to be replaced with a quicker shopping experience online. While The Wall Street Journal reports that 9.1 percent of malls stand vacant — a seven-year high — Class A malls that are transforming are thriving. Culturally, younger generations are…
February 26, 2019 at 10:07 am
Despite reports that retail spaces are closing at a record pace, brick-and-mortar remains a key way for retailers to engage customers.
February 25, 2019 at 2:45 pm
In episode 184 of Total Retail Talks, Executive Editor Joe Keenan interviews Dave Steck, vice president of IT — infrastructure and application development at Schnucks Markets, a Missouri-based supermarket chain. Listen in as Steck discusses the grocer's partnership with Simbe Robotics and its use of autonomous shelf-scanning robot, Tally, to improve in-store operations and inventory management.
February 13, 2019 at 12:03 pm
In an effort to better connect its remote brick-and-mortar employees with company headquarters, beauty retailer Lush Cosmetics recently introduced a communication and workflow platform for its store associates and managers. The app-based platform is used as a vehicle for daily communications between the company's executives and its front-line staff in its stores. Lush uses the…
