In-Store Technology
February 27, 2019 at 9:22 am
Mall tenants stand at a turning point in the retail industry: evolve and thrive, or stand to be replaced with a quicker shopping experience online. While The Wall Street Journal reports that 9.1 percent of malls stand vacant — a seven-year high — Class A malls that are transforming are thriving. Culturally, younger generations are…
February 26, 2019 at 10:07 am
Despite reports that retail spaces are closing at a record pace, brick-and-mortar remains a key way for retailers to engage customers.
February 25, 2019 at 2:45 pm
In episode 184 of Total Retail Talks, Executive Editor Joe Keenan interviews Dave Steck, vice president of IT — infrastructure and application development at Schnucks Markets, a Missouri-based supermarket chain. Listen in as Steck discusses the grocer's partnership with Simbe Robotics and its use of autonomous shelf-scanning robot, Tally, to improve in-store operations and inventory management.
February 13, 2019 at 12:03 pm
In an effort to better connect its remote brick-and-mortar employees with company headquarters, beauty retailer Lush Cosmetics recently introduced a communication and workflow platform for its store associates and managers. The app-based platform is used as a vehicle for daily communications between the company's executives and its front-line staff in its stores. Lush uses the…
February 11, 2019 at 12:32 pm
With the right tools, training and access to information, teams will be able to better assist shoppers and exceed their expectations.
February 7, 2019 at 11:47 am
Gen Zers are digital natives, and companies that provide them with the right tools can help improve business operations and efficiency.
February 5, 2019 at 2:47 pm
While the traditional shopping experience is gone, a new era of retail has arrived, forcing businesses to look at digital solutions.
February 4, 2019 at 10:49 am
To succeed in the digital age and meet the cross-channel needs of shoppers, grocers need to adapt and apply emerging technologies.
January 29, 2019 at 11:58 am
A store of the future should always be customer-first, open to new experimentation, and have a fluid and dynamic support system, at least according to Albert Vita, director of in-store experience and visual merchandising at The Home Depot. Vita addressed the topic during a conversation with Zivelo CEO Healey Cypher at the National Retail Federation's…
January 17, 2019 at 12:33 pm
In the retail industry, customer experience has always been important, but it's now vital to drive customer satisfaction, repeat business and store profitability. Improving customer satisfaction and dwell time drives more items in the shopping cart and enhanced profitability. There’s a growing demand for new technologies to help retailers improve operations, develop stronger connections with today’s…
