Hiring

DSW is piloting self-checking stands in its stores in response to hiring challenges it's having, CNN reported. The retailer hopes automation is the solution to its lack of human workers. Karen Cho, senior vice president of human resources at Designer Brands (DBI), owner of DSW, told CNN that the self-checkout test started last year to…

Senior-level women in retail discuss the leadership strategies and hiring best practices they’re using to lead their team to success.

Kroger announced Monday that it will hold a hiring event on Thursday to fill 10,000 jobs across its businesses, reports CNBC. The event will offer virtual and in-store interviews for prospective staff in its retail, e-commerce, pharmacy, manufacturing, and logistical operations. In addition to its namesake Kroger stores, the company operates brands that include Fred Meyer,…

Hiring is roaring back to all-time highs as the pandemic continues to slow. Employers added more than 900,000 jobs in March alone, and a recent survey shows 52 percent of employees plan to job hunt this year, up from 35 percent in 2020. At the nucleus of this turnover tsunami is a newfound awareness among employees…

Retail employee turnover rates are among the highest across all industries at nearly 67 percent for part-time retail employees, and it’s grown amid the pandemic. On average, these turnovers cost businesses $3,328 to find, hire and train a replacement. Not only that, disruption in frontline employees can negatively impact customer service and thus retention. This…

Starbucks said Wednesday it has resolved allegations from the Equal Employment Opportunity Commission (EEOC) about alleged racial bias in its employee promotions, based on data from 2007 through 2011. In a letter to employees, CEO Kevin Johnson said that Starbucks does not know what prompted the EEOC allegations and that the company’s analysis of its…

Bed Bath & Beyond (BB&B) announced two new hires this week, CNBC reported. These executives will specifically be working on the brand's $3 billion e-commerce business. Jill Pavlovich, former head of exclusive brands and merchandising for Wayfair, has been hired as BB&B's senior vice president of digital commerce. Jake Griffith, previously a general manager for sports and fitness at…

Jackson Jeyanayagam has a unique leadership style, and that extends into his hiring strategy. During the January Women in Retail and Total Retail Virtual Exchange event, Jeyanayagam, vice president and general manager, direct-to-consumer at The Clorox Company, shares how he leads his team with flexibility and trust. In this clip from the event, he discusses what…

While the average employee turnover for all U.S. industries is around 19 percent, the average turnover rate in the retail industry is just above 60 percent, according to the National Retail Federation. This equates to a continual cycle of rehiring and retraining, with negative impact to retailers’ bottom lines. There are numerous possible reasons why…

In episode 277 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Trish Patton, vice president of human resources at The Body Shop, a global beauty brand and a certified B Corp™ offering high-quality, naturally inspired skincare, body care, hair care and makeup produced ethically and sustainably. Listen in as Patton discusses The Body Shop's Open Hiring…