Hiring

For Retailers Struggling to Fill Vacancies, Focusing on Candidate Experience is Key
September 1, 2021 at 7:18 pm

Retailers across the industry are struggling in the post-pandemic economy. Both small businesses and large retail chains were hit with sales slowdowns in the midst of lockdown measures, but they’ve emerged with strong reopening strategies that are proving successful. Yet even as retailers of all sizes cash in on pent-up consumer demand, a problem persists:…

Walgreens Raising Employee Minimum Wage to $15 an Hour
September 1, 2021 at 6:09 pm

Hourly employees at Walgreens will see an increase in the minimum wage to $15 by Nov. 1, 2022, the company said in a press release Tuesday. The changes apply to all hourly employees across the company's 9,000 U.S. locations and will begin in October, Walgreens said. "“Investing in and rewarding our team members is not…

lululemon hiring 8,000 Workers, Raising Wages
August 26, 2021 at 8:44 pm

lululemon athletica is instituting pay hikes for the majority of its employees as part of a push to boost its workforce ahead of the holiday season. Starting Friday, the high-end athletic apparel company will raise its minimum base pay for the majority of its store and Guest Education Centre employees across North America to $15 or…

Help Wanted: 3 Ways to Deliver Great CX Despite the Labor Shortage
August 25, 2021 at 6:55 pm

Workforce turnover has reached an all-time high with a record 9.2 million vacancies. In June, the number of Americans who quit their jobs increased by 164,000 to 942,000, and retail is leading the charge with the most resignations of any industry. The resulting labor shortage has retailers across the country struggling to keep enough qualified people…

How Energizing the Gig Worker Can Help Retailers Succeed
August 12, 2021 at 9:39 pm

Although the gig economy isn’t new, it has come of age in the past few years as employees look to gain greater control of their time and job choices. Gartner estimates gig workers account for about 20 percent of the global workforce, with that number increasing to 37 percent by 2025. In some instances, the…

How Flex Economy Workers Help Retailers Improve Margins
August 9, 2021 at 5:00 pm

At the start of the COVID-19 pandemic, grocery store employees overnight became “frontline workers,” contending with everything from empty shelves caused by supply chain disruptions to enforcing purchase limits and in-store social distancing mandates. At this current stage in the crisis, with vaccination numbers increasing and stores returning mostly to business as usual, retailers are…

Financial Wellness Benefits: A Game Changer for Retailers’ Recruiting Challenges
August 4, 2021 at 6:00 pm

A strong workforce is one of the most critical components of a successful retail business, but a tight labor market can make it challenging to recruit and retain employees. The retail industry is one of the largest employers in the U.S., but a recent survey of 50 major U.S. retailers found that 94 percent were having trouble…

Target Becomes Latest Retailer to Offer Employees Free College Tuition
August 4, 2021 at 4:55 pm

Following in the footsteps of one of its largest competitors, Target announced Wednesday that it would cover the cost of college for its more than 340,000 U.S.-based part-time and full-time employees working in Target stores, distribution centers and headquarters beginning this fall. The move comes days after Walmart announced it would cover college tuition and books…

Kohl's to Give Bonuses to Hourly Employees That Work Through the Holidays
July 6, 2021 at 3:10 pm

Kohl's Corp. is giving an extra few hundred dollars to hourly employees at its stores and distribution centers to keep staff with the retailer through the holiday season. Hourly store, distribution center and e-commerce fulfillment center associates will be eligible for a $100 to $400 bonus for working with Kohl's through the holiday season, the company…

DSW is Piloting Self-Checkout to Help With Staffing Challenges
June 30, 2021 at 4:23 pm

DSW is piloting self-checking stands in its stores in response to hiring challenges it's having, CNN reported. The retailer hopes automation is the solution to its lack of human workers. Karen Cho, senior vice president of human resources at Designer Brands (DBI), owner of DSW, told CNN that the self-checkout test started last year to…