Hiring

The tide is turning in retail. Despite staff and supply shortages that may burden shoppers and encumber stores during the holiday season, signs of growing optimism for the future abound. While last year the industry underwent a scourge of bankruptcies and closures, mid-year predictions suggest store openings could surpass store closings for the first time…

Americans quit their jobs at record rates in September, and the retail industry was no exception. The Labor Department’s Job Openings and Labor Turnover Survey showed 685,000 people quit a retail job in September, at a rate of 4.4 percent. While this number is down from the 730,000 people who quit a retail job in…

Macy's said Monday it will raise its minimum wage for new and current workers to $15 per hour by next May, reports CNBC. The retailer has already phased in the $15 hour rate "across several markets" and plans to achieve a national rollout by May 2022, according to a press release. Over the summer Macy's…

With the holiday season rapidly approaching and COVID-19 variants indicating no sign of the pandemic’s departure, retailers are bracing for a labor shortage that will negatively impact both e-commerce and brick-and-mortar shopping experiences. Fulfillment centers and retailers feeling this pressure may try to hire and onboard seasonal workers faster than usual by skimping on background…

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published by Total Retail, “Using Workforce Education to Attract and Keep Retail Employees in Today’s Labor Crisis,” authored by Sean Flynn, chief customer officer of InStride. The workforce challenges for employers in the retail space are real…

The American economic recovery is here. Markets are surging, businesses are eager to hire, and employees are leaving or switching jobs at such a high rate that economists have dubbed the phenomenon the "Great Resignation." With these three forces converging, the workforce challenges for employers in the retail space are real and pressing. Addressing them…

What goes up must come down, including seasonal employment fluctuations. Despite this reality, many businesses forget to address the scaling-down process. That’s a serious misstep that can tarnish brand reputations and leave former employees with bad feelings. What contributes to those errors? For one, some companies aren’t transparent about possible end dates with their temporary workers.…

Digital gift marketplace 1-800-Flowers.com will hire more than 10,000 seasonal workers across its gourmet foods and gifting brands — Harry & David, PersonalizationMall.com, Cheryl’s Cookies, and The Popcorn Factory — as it anticipates increased online demand for the upcoming holiday season. The company, which just reported record revenue growth, is quadrupling its workforce to meet…

In this episode of Retail Right Now, Total Retail's Kristina Stidham and Marie Albiges discuss an article recently published by Total Retail titled, “Pay Isn’t the Only Reason Employees Quit. Start Offering Them What They Really Value,” authored by Sanish Mondkar, CEO of Legion. This article digs into the opportunities retailers have to drive employee…

After growing its workforce to more than 1.3 million people in 2020, Amazon.com is planning to hire another 55,000 employees globally in the coming months, the company announced earlier this week. This is the first major hiring push since new CEO Andy Jassy took the reins from Jeff Bezos in July. It comes ahead of the company's annual Career…