
Hiring

Amazon.com will boost its maximum base pay to $350,000 for corporate and tech employees, from $160,000 previously, as part of an overall increase in total compensation intended to help recruit top talent and retain existing employees. The move promises to bring Amazon’s base pay more in line with other big tech companies, including Google, Facebook,…
For the retail industry, improving diversity, equity and inclusion (DEI) efforts should be top of mind as just 26 percent of board positions in retail organizations are held by women. Furthermore, only 13 percent of ethnically diverse employees hold executive roles in retail companies. Not only does fostering an inclusive environment create a fair and…
If there's one thing we’d all like to stop talking about, it’s the Great Resignation. We’re all feeling it, especially business owners and team leaders who are trying to scale their businesses to meet rising demand and finding no shortage of problems, be it turnover, supply chain bottlenecks, or uncomfortably high inflation. Any company that…
The tide is turning in retail. Despite staff and supply shortages that may burden shoppers and encumber stores during the holiday season, signs of growing optimism for the future abound. While last year the industry underwent a scourge of bankruptcies and closures, mid-year predictions suggest store openings could surpass store closings for the first time…
Americans quit their jobs at record rates in September, and the retail industry was no exception. The Labor Department’s Job Openings and Labor Turnover Survey showed 685,000 people quit a retail job in September, at a rate of 4.4 percent. While this number is down from the 730,000 people who quit a retail job in…
Macy's said Monday it will raise its minimum wage for new and current workers to $15 per hour by next May, reports CNBC. The retailer has already phased in the $15 hour rate "across several markets" and plans to achieve a national rollout by May 2022, according to a press release. Over the summer Macy's…
With the holiday season rapidly approaching and COVID-19 variants indicating no sign of the pandemic’s departure, retailers are bracing for a labor shortage that will negatively impact both e-commerce and brick-and-mortar shopping experiences. Fulfillment centers and retailers feeling this pressure may try to hire and onboard seasonal workers faster than usual by skimping on background…
In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published by Total Retail, “Using Workforce Education to Attract and Keep Retail Employees in Today’s Labor Crisis,” authored by Sean Flynn, chief customer officer of InStride. The workforce challenges for employers in the retail space are real…
The American economic recovery is here. Markets are surging, businesses are eager to hire, and employees are leaving or switching jobs at such a high rate that economists have dubbed the phenomenon the "Great Resignation." With these three forces converging, the workforce challenges for employers in the retail space are real and pressing. Addressing them…
What goes up must come down, including seasonal employment fluctuations. Despite this reality, many businesses forget to address the scaling-down process. That’s a serious misstep that can tarnish brand reputations and leave former employees with bad feelings. What contributes to those errors? For one, some companies aren’t transparent about possible end dates with their temporary workers.…