Hiring

Retailers: Revamp Recruiting and Customer Service Will Soar
September 10, 2018 at 11:32 pm

In recent years, we've seen retail splurging on new technology and digitizing stores in order to go head-to-head with the looming threat of online shopping. AR mirrors fill fitting rooms, IoT checkouts replace cashiers and voice bot assistants are being introduced to enhance store service, entice customers and boost sales. However, many retailers are failing…

Skills Gaps​ ​| Retail on the Rebound
September 10, 2018 at 8:43 pm

Hiring in the retail industry may only be up 0.5 percent from last August, but employer demand for retail workers is surging, belying the “retail apocalypse” narrative that’s dominated in recent years. Since January 2018, the national surplus of people with retail sales skills has decreased from a massive 115,155 people down to 11,632 people as of August 2018.

Retail Turns to AI to Curb Employee Turnover
August 31, 2018 at 12:45 pm

The rate of turnover in the retail industry (13 percent) is among the highest in the country — second only to the tech sector (software) at 13.2 percent. While the digitization of retail and advent of e-commerce is inevitably taking more workers off the sales floor and into back-channel positions (e.g., telecom sales reps), the…

2 Ex-Employees Sue Nike, Alleging Gender Discrimination
August 13, 2018 at 1:36 pm

Two women have filed a class-action lawsuit against Nike Inc., alleging it discriminated against them in pay and career advancement, according to a report in Friday's Wall Street Journal. The suit was filed Thursday in the U.S. District Court in Portland, Ore., by two former employees, Kelly Cahill and Sara Johnston, who said that they endured a…

Gender Influences Retail Execs’ Views on Compensation Fairness
July 31, 2018 at 12:12 pm

When asked in a recent survey to choose the answer that most closely aligned with how fairly they believed they are compensated from a market-level perspective, more than one-third of female retail executives chose either "not so fairly" or "not at all fairly." That compares to just 21 percent of male respondents who chose those same…

LinkedIn Reveals the Latest Retail Talent Trends in Online Jobs vs. Brick-and-Mortar
July 26, 2018 at 4:08 pm

As the largest professional network on the internet, LinkedIn serves more than 575 million members, 26 million companies and provides access to 15 million active job listings, bringing to life real-time talent insights across industries. In this report, the company shares its latest analysis on retail talent trends in online retail companies vs. traditional brick-and-mortar retailers. The report finds tech talent is a huge part of the workforce in online retail with three times the proportion of tech talent while traditional retailers have three times the proportion of sales talent.

Report: Merchants Earn Highest Pay in Retail Organizations
July 24, 2018 at 2:57 pm

There are multiple departments within a retail organization, so which are most important? If we’re equating worth to cost — i.e., the annual salaries of employees within each department — then supply chain executives are most critical (see chart below). This was just one of the findings of Total Retail's recently released 2018 Salary Benchmark Report,…

NRF Partners With White House on Jobs Initiative
July 20, 2018 at 10:48 am

During a workforce development event at the White House yesterday, the National Retail Federation (NRF) signed a “Pledge to America’s Workers,” committing to create enhanced career opportunities for 250,000 individuals over the next five years through the NRF Foundation’s RISE Up program and student programs. The new White House initiative is aimed at increasing the skills of…

Report: Retail Professionals’ Salaries Increase With Age
July 17, 2018 at 1:08 pm

Well, at least there are some things that get better with age (besides wine). According to Total Retail's 2018 Salary Benchmark Report, retail professionals who are 65 years or older have the highest annual base salary. The report was based on an online survey sent to Total Retail's audience earlier this year. When evaluating retail…

It's the End of Retail as We Know it … And You Should Feel Fine
July 16, 2018 at 12:04 pm

The amount of retail space shuttering in 2018 is on track to surpass the 105 million square feet record set last year, leaving retailers, shopping center owners and store employees shaking in their boots. Don’t hit the panic button just yet, however, because when one store closes, something new opens, bringing with it opportunities for…