As the editor-in-chief of a publication that follows a rather small business niche, I often get an inferiority complex when reading mainstream publications such as The New York Times, The Wall Street Journal or BusinessWeek. By in large, if your company isn’t public and/or doesn’t take in more than a billion dollars a year, you rarely show up on their radar screens. Take the article I read in the July 23 issue of The New York Times that talked about a new direct mail green movement. The headline was “Direct Mail Tries to Go Green. No, Really.” I figured, surely there’d be references to
Environmental Sustainability
Unwanted and undeliverable mail benefits no one. For marketers, it’s an unnecessary expense; for consumers, it’s an aggravation; and for policymakers, it’s viewed as counter to environmental stewardship. The Direct Marketing Association (DMA) recently announced an ambitious public goal to significantly reduce unwanted and undeliverable mail. Its efforts hope to save one million tons of carbon dioxide in five years. Each organization in the direct marketing community can and should support this effort. Listed below are several tips you can implement to help. To clean your lists of unwanted mail: 1. Run your prospecting lists against the DMA’s Mail Preference Service monthly, or
Although there were many representatives and speakers in attendance from the U.S. Postal Service at the American Catalog Mailers Association’s recent National Catalog Advocacy & Strategy Forum in Arlington, Va., they all had one common theme to communicate: The USPS is committed to environmental stewardship and sustainability. And the agency provided some numbers to back up those claims. * Advertising mail (i.e., catalogs, direct mail) represents only 2.4 percent of the nearly 246 million tons of municipal solid waste created annually; * more than 35 percent of this advertising mail is recycled; * more than a half billion packages and envelopes provided by the
Many B-to-B marketers are doing everything they can to “go green” these days, certainly the wise thing to do. Thinking green can help save money in these tough times and position your brand with your customers in a favorable light. With privacy, identity theft and the perception of “junk mail/catalogs” all being hot issues in the marketplace, everything we do as B-to-B mailers helps reinforce our positive position.
Merely going green isn’t enough, however. Find ways to communicate with your customers what you’re doing so they “get it.” Make sure your mailings are up-to-date and relevant. For instance, do you allow customers to set
In a teleconference last week specifically targeted at the press, Catalog Choice, a nonprofit group that’s been encouraging consumers to opt out of receiving unwanted catalog mailings, set out to clear the air. The organization believes its efforts have been shrouded in misconception, by catalogers and the press alike, since its launch last October. And this call intended to set the record straight. Catalog Choice insists it’s not trying to hasten the end of the catalog business as we know it. Rather, its objective is to be a partner with catalog mailers, providing the opportunity for stronger relationships with consumers based on how
The ever-so-common phrase “going green” means taking the three basic principles of sustainability and applying them everywhere you can in your organization. These principles, of course, are: Reduce — lower your waste and consumption; Reuse — using items multiple times for the same thing; and Recycle — giving something a second life. Environmental stewardship is especially important because our industry is too often viewed as a culprit. The single biggest thing you can do is to better educate yourself. Ask questions about your production process and the materials that are being used. How much do you know about your paper? Where it came
The title of former Vice President Al Gore’s Academy Award-winning film, “An Inconvenient Truth,” sums up the uneasy relationship between catalogers and environmental issues. Catalogers have embraced environmental reforms reluctantly over the years, because they often come with a prohibitive cost. But the issue of environmentalism and sustainability has reached a boiling point this year, what with environmental groups and a number of U.S. states pressing for do-not-mail legislation. You can’t turn your back on these matters any longer. So we felt it was time to give this key issue the attention it warrants. In the stories below, you won’t just find info
Environmental groups Catalog Choice and ForestEthics are hot on catalogers’ tails. So are state governments, with 18 do-not-mail bills under review in 15 states as of the beginning of this year. As if catalogers didn’t have enough adversity — with postage on the rise again and the economy on the fall — they can’t afford to take the issue of environmentalism and sustainability lightly much longer. That’s why we’ve devoted the cover section to this hot topic. Consider the most recent events: • On Oct. 9, 2007, relative newcomer Catalog Choice unveiled its free, Web-based service to encourage consumers to opt out of
Environmental activists are encouraging the demise of catalogs by promoting the notion that consumers should opt out of receiving them and encouraging lawmakers to put do-not-mail legislation on the books at the state and federal levels. Their justification and, therefore, talking points center on the allegation that catalogs are killing trees, overwhelming landfills and wasting paper. It’s time to aggressively counter their charges. We’re calling on all catalogers to step up and publicly declare that they’re responsible environmental stewards. The catalog/multichannel community can’t sit by and let the success of one of the most beloved methods of direct marketing be tarnished by emotional
If you’ve yet to confront the challenge of measuring, reporting and improving the environmental sustainability of your printed catalog, here are six things you can do on your own to minimize the negative impact of your business. 1. Design efficiently. Combine bind-ins and ride-alongs with your catalog in a polywrap to reduce the number of separate mailings and the paper needed for those mailings. 2. Move with customers who move. According to the U.S. Census Bureau, about 14 percent of the population changed addresses last year. Nearly 33 percent of these people didn’t report their new addresses to the U.S. Postal Service, which