E-mail

Costco Quietly Testing New Store Concept for 23 Years
June 30, 2015 at 1:55 pm

For over 20 years, warehouse club juggernaut Costco Wholesale Corp. has quietly been dabbling in a new market: selling supplies specifically tailored to small businesses. Now, Costco could be looking to move more aggressively with a store format in a bid to head off competition from Wal-Mart's small-business friendly brand Sam's Club, as well asโ€ฆ

All is Fair in Love, War and Email Marketing
June 23, 2015 at 3:51 pm

When Google announced plans in 2014 to develop a more visual email interface, I was eager to see what the email giant could create. In the world of email marketing, weโ€™ve watched more and more users turn to mobile devices. In this year's first quarter, mobile revenue jumped 12 percent, and now accounts for 22โ€ฆ

Engagement Metrics: Listen for the Sound of Customers Leaving
May 29, 2015 at 2:58 pm

Some brands simply hang onto email subscribers better than others. They develop stronger relationships, more organic list growth, spend less on acquisition, and their customersโ€™ lifetime values are higher โ€” often dramatically so โ€” than their competitorsโ€™. Among the differences between these leaders and the brands they outperform is systematic early intervention to anticipate andโ€ฆ

Google to Target Shoppers Using Email Address Provided by Merchants
April 17, 2015

Online merchants have already proven they're willing to share the most precious of proprietary data with Google, even transactions, pricing and tracking data in the case of Google Trusted Stores. But are they willing to hand over shoppersโ€™ email addresses? Many people are familiar with ads that follow them around the internet, called retargeting or remarketing.

5 Email Marketing Tips to Boost Online Sales
April 2, 2015

Whether it's online sales for big-box chains, pure-play retailers or mom-and-pop stores, email marketing has become one of the most effective marketing tactics to reach targeted audiences and boost return on investment and revenue. In fact, email marketing accounts for 5 percent to 10 percent of all e-commerce transactions today. However, not every email is equally effective. Some require much more than just hitting the inbox. I've pulled together my favorite email marketing tips to help you compile a sophisticated email marketing strategy. These tips will help bring your company's future campaigns to the next level by increasing customer engagement and keeping sales up for good.

Welcome to the Off-Season ... Now Get to Work
March 27, 2015

If this time of year marks your off-season, then segmenting, testing and sharpening your email program now will give you plenty of time to try new approaches, take risks and learn what will resonate with subscribers during your busy time. If you're in your peak season, follow the same steps to use whatever down-cycle time you have to optimize your email marketing program and revenue for 2016.

Top 10 Email Marketing Must-Haves
March 12, 2015

In a session yesterday at the NEMOA directXchange Spring Conference in Boston, Anna Pfeiffer, a marketing strategist at marketing automation services provider Bronto Software, identified her top 10 must-have components for a successful email marketing program. Here they are: