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As millennials (those aged 17-34) get older, their spending power will increase. It’s projected that this generation will collectively spend more than $200 billion in 2017, and $10 trillion in their lifetimes. Because of this, it’s increasingly important for brands to engage with and understand millennials. And good news: millennial habits make it a bit easier…

The fall can be a frightful time for retail marketers, as they are hounded by demands of campaign planning and preparation to ensure

The end of the year is in sight. Children are back to school and companies have emerged from the sluggish summer season, but the holiday mania hasn’t yet started. The air is a bit crisper and the pumpkin goodies are plentiful. It’s a bit of a lull for retailers, a welcomed pause before the hectic end-of-year campaigns begin.…

The millennial generation, those born between 1982 and 1998, is the nation’s largest. Millennials are all 18-34 years old, but age is about the only common denominator for the individuals in this demographic. Jean-Yves Sabot, vice president of retail business development for Epsilon , breaks down millennials into six different groups, or what he refers…

If you’re a parent, you’re probably thinking ahead to the holiday shopping season. If you’re an online retailer, this is a big season for your business. As you prepare to manage the hordes of parents who will descend on your site, here are some stats to keep in mind about today’s parents, their spending habits, and what…

People do strange things. Nancy Harhut, chief creative officer at Wilde Agency, a digital and direct marketing agency, says this statement is very true when it comes to consumer purchasing habits. In her opening keynote yesterday at NEMOA’s directXchange Fall Conference in Schaumburg, Ill., Harhut explained that science has found that 95 percent of purchasing decision making takes place…

This time of year can be very hectic. We (and our customers!) are running around in a rush to prepare for back to school (BTS). From the flurry of deals filling inboxes to the competition of price matching to the stream of commercials on TV and radio, we're in the throes of this prime retail…

Macy’s announced a major strategy shift last week that will affect a significant number of its brick-and-mortar stores. The department store chain will be closing 100 of its 728 locations next year — approximately 14 percent of its stores. These closures signify Macy’s acceptance of the modern retail landscape laid out by e-commerce giant Amazon.com,…

I recently read that 205 billion emails are sent every day, but my initial thought was that the number seemed too low. I got that many just yesterday! Though it didn’t always used to be this way, many of us continue to be bombarded by retailers sending three emails every morning and nine or 10…

Do I create a welcome series? Further segment my email sends? Plan loyalty campaigns? Commerce marketers have lots of options to try and generate more revenue. Sometimes, the hardest part is choosing which strategies to go after. In our recent benchmark report, “We Asked, They Answered: Top Commerce Marketing Tactics Shared,” 300 of our customers…