E-mail

Value of an Email: Marketingโ€™s Rosetta Stone, Part 1
July 24, 2018 at 9:06 am

The value of an email keeps popping up in marketing circles these days. Why? Because direct marketers are trying to justify how important it is for store associates to collect customersโ€™ email addresses. Sounds mundane, but itโ€™s critical. If you have a customerโ€™s email address, you can better understand and market to them with increasingโ€ฆ

How Personalization is Helping Yon-Ka Paris Boost Conversions and Revenue
July 19, 2018 at 2:11 pm

Yon-Ka Paris understands the value of personalized shopping experiences. Since 1954, the skincare company has been selling botanically-enriched creams, lotions and booster concentrates in spas worldwide. And since 2015, Yon-Ka Paris has been selling its products direct to consumers via its e-commerce website. Yon-Ka Parisโ€™ products are all tailored to help meet the unique needโ€ฆ

10 Years of Mobile Marketing: A Retailerโ€™s Guide to Connecting With Customers
July 13, 2018 at 9:56 am

Mobile is celebrating a major milestone this year: the Apple App Storeโ€™s and Google Play Storeโ€™s 10th birthdays. In the last decade, mobile has become one of the most popular channels for marketers to reach consumers, and email has adapted and evolved alongside it. Though apps and new messaging tools have threatened it, email remainsโ€ฆ

Over-Emailing a Retail Brand to Death
June 28, 2018 at 9:14 am

In 2018, it's estimated that 273.8 billion emails are sent out a day. At work youโ€™re likely to receive an average of 168 emails a day. Consumer accounts receive about two-thirds that number, or 110 emails every day. Everybody complains about the number of emails they get, but nobody does anything about it. Or doโ€ฆ

Email Sender Reputation: Decoded
June 19, 2018 at 10:47 am

As Benjamin Franklin once said, โ€œIt takes many good deeds to build a good reputation, and only one bad one to lose it.โ€ What exactly does reputation have to do with email? Sender reputation is a combination of factors that contribute to your status with mailbox providers as a good or undesirable sender. Itโ€™s aโ€ฆ

5 Tips to Re-Energize Your Retail Marketing Strategy
June 1, 2018 at 10:29 am

Consumer behavior has shifted. While many shoppers now prefer smaller, more customer experience-oriented retailers, at the same time, they value e-commerce because they believe it offers better choice, convenience and price. While more than half of todayโ€™s consumers are regularly completing transactions online, several industry experts are finding that customers still want to feel connectedโ€ฆ

GDPR: What it Means for Your E-Commerce Marketing
May 22, 2018 at 9:54 am

Just weeks after Facebookโ€™s Cambridge Analytica crisis, the compliance deadline for the General Data Protection Regulation (GDPR) in the European Union (and really, all companies with international reach) cannot come at a better time for businesses and consumers alike. With the regulation coming into effect before we know it, retailers need to kick their plansโ€ฆ

Email Deliverability, in Plain English
May 21, 2018 at 10:21 am

Being an email marketer requires quite a vocabulary. MBP, IPR, filters, bounces, traps, reputation โ€ฆ huh? These are just a few of the many terms associated with email deliverability. It can be daunting to understand the alphabet soup of the industry, especially if you're relatively new to email marketing, much less know how to readโ€ฆ

Wayfair Makes Shoppersโ€™ Inboxes a Happy Place
May 11, 2018 at 10:31 am

Wayfair understands that making shoppersโ€™ homes a happy place starts in the inbox. Like many large retailers without physical locations, Wayfair relies heavily on marketing to bring customers to its site. From catchy television jingles and direct mail pieces to savvy partnerships with social media influencers, Wayfair is a marketing machine. And its email programโ€ฆ