E-Commerce
December 7, 2017 at 7:14 pm
The holiday season is upon us, and we're seeing many retailers turn to next-gen technologies in an effort to convert more shoppers. For instance, Swarovski and Mastercard have partnered to offer a virtual reality shopping app, while Wal-Mart and Amazon.com have plans to deliver goods inside people’s homes even when no one is there. But…
December 5, 2017 at 12:07 pm
In 2017, online shopping is more popular than ever, particularly around the holidays. This October, it was reported that 59 percent of consumers surveyed by the National Retail Federation consider online to be their preferred shopping destination during the 2017 holiday season. Some proactive customers begin tackling their gift lists long before the Black Friday…
December 4, 2017 at 12:25 pm
In episode 121 of Total Retail Talks, Andrew Blachman, chief operating officer at Tophatter, a live mobile auction marketplace, discusses the brand's strategy for growth in the competitive e-commerce space.
December 1, 2017 at 11:32 am
Less than a month after an earnings report indicated customers dropped 6 percent from last year, Blue Apron Holdings has announced that Matt Salzberg, the company's co-founder, has stepped down from his role as president and chief executive officer. In addition, the company's board of directors has appointed Brad Dickerson, Blue Apron's current CFO, to fill both of those roles.…
November 30, 2017 at 1:34 pm
Amazon.com said this past Cyber Monday was its biggest shopping day ever, beating out this year's Prime Day, the sales holiday the company held in July. Fortune reports that while Amazon has self-proclaimed Cyber Monday to be its highest selling day, the company has yet to release any numbers supporting this claim. This past week,…
November 29, 2017 at 12:02 pm
While Amazon Prime Day set new sales records this year, the retail behemoth quietly set another record for superior web performance. Even with traffic loads ballooning to 20 percent larger than normal, Amazon’s desktop site performance shined, as did its mobile web performance, which beat out competitors which weren’t even having sales that day. Like…
November 28, 2017 at 1:01 pm
Based on Adobe Analytics data, a record $6.59 billion was spent online by the end of Cyber Monday, an increase of 16.8 percent year-over-year (YoY), making it the largest online shopping day in history and nearly a billion dollars more than last year at $5.6 billion. Mobile set a new record with its first $2 billion day. Smartphones have become the de facto device…
November 28, 2017 at 11:31 am
In a mad dash to beat sales goals from the year prior, retailers across the globe are revving the engines of their holiday strategies. According to research conducted by Monetate, 67 percent of companies that don’t hit their multiyear Black Friday average will fail to hit their multiyear rest of the holiday season average. Additionally,…
November 27, 2017 at 12:31 pm
Macy's confirmed on Friday that it was suffering a credit card slowdown on one of the busiest and most important shopping days of the year. That trouble was resolved by Friday evening. "We have fully resolved today's system issues. We highly value our customers and sincerely apologize for any inconvenience today's system slowdown may have…
November 27, 2017 at 12:18 pm
A record $5.03 billion was spent online by the end of Black Friday, an increase of 16.9 percent compared to last year, according to Adobe Digital Insights, which measures 80 percent of online transactions at 100 major U.S. retailers. Adobe also reported that during the holiday season to date (Nov. 1 – Nov. 24), consumers…
