
E-Commerce

In this edition of the E-Commerce Performance Indicators and Confidence (EPIC) Report, SLI Systems provides industry survey findings from 276 e-commerce professionals. While e-commerce confidence remains strong, variations in expansion plans across industries demonstrate how different markets are taking different approaches to e-commerce growth.
With the expansion of digital access and retail choice, consumers are continuing to adjust their purchasing behaviors — and retailers are under mounting pressure to not only accommodate this shift, but alter some of the fundamental ways they do business. “While most retailers understand that it's important to establish a digital commerce presence, the time…
Visa and a consortium of key industry organizations recently produced a report that provides an in-depth look at the opportunities and challenges small and midsize business (SMBs) face in an increasingly digital world. Digital Transformation of SMBs: The Future of Commerce, offers a snapshot into how SMBs can generate online sales and move to more technology-focused…
J.Crew Mercantile, a less expensive clothing line from the retailer, now has its own dedicated storefront on Amazon Fashion, both companies announced this week. J.Crew Mercantile was initially offered at the company's factory stores, and then later rolled out to its own stores in 2015. The mix of J.Crew clothing on Amazon is available with…
While personal recommendations may forever reign as the most trusted form of consumer marketing, 85 percent of respondents to a recent BrightLocal Survey reported that they now trust online reviews just as much as those personal recommendations. It's increasingly clear that retailers should consider user-generated content (UGC) an important element of their marketing strategies. For…
Google and Mastercard reportedly drafted a secret deal in which certain Google advertisers had access to data that shows if an online ad resulted in a purchase in a physical store. Bloomberg, citing four people with knowledge of the deal, reported that for the past year, select Google advertisers had access to a tool that tracks…
For many consumers today, when they think of online shopping, Amazon.com is top of mind. If we come from their perspective, it isn’t difficult to understand why they love Amazon. It's a marketplace that has almost every product imaginable, which, in most cases, can be delivered the very next day. It can't be denied that…
Heather Craig, head of retail experience at thredUP, talks with us about the rapid growth the consignment shop is achieving by building on a unique business model with customer-oriented technologies and a spin on a physical retail presence. Holly Vander Wall: thredUP is quickly gaining widespread recognition, but the concept behind it is innovative enough that…
In this webinar, we will share results from Holiday 2017 and discuss what you need to do now to prepare for the 2018 holiday season.
If you can compare customer relationships to romantic ones, you could say that B-to-C customer relationships are like a first date, whereas B-to-B is more of a long-term committed courtship. When you're trying to appeal to a B-to-C consumer, the point is to make your brand and product as attractive as possible, capture their interest,…