E-Commerce

Report: Google Planning to Open First Freestanding Store
August 17, 2018 at 11:56 am

Google is planning to open a two-level store in Chicagoโ€™s Fulton Market district, its first known location for a retail flagship, according to a report in the Chicago Tribune. According to the report, the technology giant is close to finalizing a lease for almost 14,000 square feet on the first and second floors of several connected,โ€ฆ

Tiffany's Rebrand and Tips to Engage Millennials
August 17, 2018 at 10:23 am

In this episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss Tiffany & Co.'s efforts to target millennial and Gen Z consumers, and how other retailers can engage with these sought-after demographics.

The Robots Are Not Coming: E-Commerce Automation is Here to Augment Our Jobs, Not Take Them Away
August 15, 2018 at 10:54 am

I have a lot of conversations about automation, and I feel like we canโ€™t shake the nagging perception that automation means robots are coming to take human jobs โ€ฆ In fact, itโ€™s actually the opposite. The goal of automation, specifically in commerce, is to offload the demands, complexity and monotony that high-volume businesses experience, freeingโ€ฆ

Driving eCommerce Sales on Walmart's Online Properties
August 15, 2018 at 9:35 am

I have a lot of conversations about automation, and I feel like we canโ€™t shake the nagging perception that automation means robots are coming to take human jobs โ€ฆ In fact, itโ€™s actually the opposite. The goal of automation, specifically in commerce, is to offload the demands, complexity and monotony that high-volume businesses experience, freeing [โ€ฆ]

Walmart Testing the Use of Robots for Online Grocery Pickup
August 6, 2018 at 2:21 pm

Walmart is testing the use of storage and retrieval robotics, called Alphabot, to increase the speed of online grocery order pickup, according to a company blog post. The technology, which was developed in collaboration with retail automation company Alert Innovation, is being installed in a section of a Salem, N.H. supercenter, which will also be a dedicatedโ€ฆ

Kroger Launches Direct-to-Consumer Platform
August 1, 2018 at 1:22 pm

Kroger announced Wednesday that it has launched Ship, a direct-to-consumer e-commerce platform. MarketWatch reports Ship will offer 4,500 products to start from Our Brands, along with more than 50,000 other grocery and household items. The program will offer free shipping for orders over $35. The new platform will kick off in four markets โ€” Cincinnati,โ€ฆ

Walmart Reconfigures Employee Delivery Program
July 30, 2018 at 1:34 pm

A program Walmart announced last summer that lets store associates opt into delivering e-commerce ship-from-store orders quietly ended in January, according to company documents obtained by Reuters. The program was tested at three stores โ€” two in New Jersey and one in Arkansas โ€” and the idea was that store employees would bring online orders directly toโ€ฆ

Report: How Amazon Fixed its Prime Day Glitches
July 23, 2018 at 1:54 pm

Amazon.com failed to secure enough servers to handle the surge in traffic on Prime Day, causing it to launch a scaled-down backup front page and temporarily kill off all international traffic, according to internal Amazon documents obtained by CNBC. As we reported, Amazon suffered glitches at the start of Prime Day on July 16, slowing sales onโ€ฆ

Wunderman Commerce Study Reveals Amazonโ€™s Shopping Search Supremacy
July 20, 2018 at 3:03 pm

Amazon.com's influence on consumer shopping behaviors continues to accelerate. Data from a new Future Shopper study released by Wunderman Commerce shows Amazon leads as consumersโ€™ preferred starting point for shopping (51 percent), and also dominates where consumers complete the majority of their online purchases (55 percent).