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E-Commerce
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To win and thrive in an era of Amazon, retailers need to master three core areas: zero-based budgeting; customer care; and advertising.
Amazon.com is dropping its first-ever printed holiday toy catalog to millions of customers starting this month, according to a report on CNBC. The catalog features 70 pages of cozily-clad kids surrounded by toys such as action figures, board games and Barbies, as well as high-end items such as Bose audio gear and PlayStations. The book…
Angela Hsu, senior vice president of marketing and e-commerce at Lamps Plus, discusses her strategies for using marketing campaigns to generate sales through innovative and personalized digital consumer experiences. Anna Vander Wall: Tell us about your career at Lamps Plus and how your role has evolved. Angela Hsu: I began working at Lamps Plus in…
In episode 170 of Total Retail Talks, Melissa Campanelli, editor-in-chief of Total Retail, interviews Oisin Hanrahan, co-founder and CEO of Handy, a platform for connecting individuals looking for household services with top-quality, pre-screened independent service professionals. Listen in as they discuss the importance of retail partnerships, recorded live at this year's Shop.org conference in Las…
Amazon.com said today it would offer free shipping with no purchase minimum this holiday season for the first time. The U.S.-only promotion, effective from Nov. 5, waives the $25 minimum that customers outside Amazon's loyalty club Prime must pay for free shipping for orders that will arrive in time for the Christmas holiday. Amazon cut…
Total Retail discusses findings from Groceryshop, predictions on the growth of online grocery sales, delivery strategies, and more.
Blue Apron has partnered with Jet.com for the online meal kit provider to sell its product on Jet.com’s online and mobile platforms. The dinners will initially be available to shoppers in New York City, as well as Jersey City and Hoboken in New Jersey. Shoppers will be able to get Blue Apron's meal kits through same-day or next-day delivery via Jet’s City…
In a keynote session at Groceryshop in Las Vegas earlier this week, Yael Cosset, chief digital officer, Kroger, was interviewed by Heather Haddon, a reporter at The Wall Street Journal, about the different ways the grocery retailer is transforming its business, with a specific focus on growing its digital operations. Here are some of the…
It’s no secret that the retail industry is moving away from the traditional landscape of the past. Disruptive technologies like mobile commerce, artificial intelligence, and the Internet of Things continue to sweep the industry. Many traditional retailers have struggled in light of this digital shift, but others have pivoted and come out on top. How…
Michael Macintyre, vice president of e-commerce and omnichannel strategy at Indochino, delivered a keynote presentation at Total Retail Tech in September. In this clip from Macintyre's presentation, he discusses how the custom men's suit retailer is using digital marketing and an omnichannel strategy to drive customers to its brick-and-mortar stores. You can access Emmons’ entire…