E-Commerce
January 7, 2019 at 11:10 am
In episode 177 of Total Retail Talks, recorded at the 2018 Shop.org conference in Las Vegas, Bai Gan, chief product officer at Zenni Optical, an online eyewear retailer, discusses the brand's growth from humble beginnings (i.e., selling products out of the founder's garage) into a leading seller of prescription glasses and sunglasses. Zenni Optical currently owns…
January 7, 2019 at 10:43 am
Jeremy Parker is the founder of Swag.com, a custom promotional products e-commerce retailer. He spoke with Avenue Code about the importance of passionate entrepreneurship and of focusing on consumers’ core needs. Anna Vander Wall: Swag.com customizes an impressive breadth of promotional products for Facebook, Google, Amazon.com, WeWork, Microsoft, Harry’s, Starbucks, Netflix, and more. How did…
January 4, 2019 at 11:51 am
While nations across the world have traded purchasing and sharing goods for thousands of years, only recently can they do so instantaneously. It’s a potential game changer for online retailers across the globe. From telecommunications to healthcare, the global marketplace continues to offer more and more innovative ways to bring people together. So why aren’t…
January 4, 2019 at 9:03 am
In this episode of Retail Right Now, Joe Keenan offers five predictions for the retail industry in 2019, from a variety of sources.
January 3, 2019 at 11:31 am
Retailers are looking for ways to create better experiences for consumers. Here are three things you should know as you head into 2019.
January 2, 2019 at 11:10 am
The brick-and-mortar store is the customer touchpoint least supported by the explosion of retail technology and intelligence.
December 21, 2018 at 1:12 pm
As online retailers continue to put a dent into the profits of traditional brick-and-mortar stores, it’s important for them to understand that there are inherent weaknesses in what online retailers can offer when it comes to customer experience. The most obvious difference is that using online retail sites robs the customer of the ability to…
December 20, 2018 at 11:09 am
Retailers are looking forward to this coming Saturday (Dec. 22), as it's shaping up to be the biggest spending day of the year. U.S. shoppers will spend an estimated $26 billion on Saturday, beating the $24 billion they spent on Black Friday, according to industry researcher Customer Growth Partners via Bloomberg. What's more, according to…
December 19, 2018 at 2:19 pm
UPS predicts an early spike in product returns this holiday season. The parcel carrier expects 1.5 million packages to be returned today (Dec. 19), ahead of the Christmas holiday, reports CNBC. In previous years, returns have spiked at the beginning of the new year, with Jan. 3 usually the busiest day for returns. UPS credits…
December 14, 2018 at 2:21 pm
November retail sales were up 0.7 percent seasonally adjusted from October and increased 5 percent unadjusted year-over-year, completing the first half of the holiday shopping season with spending on track to easily meet the National Retail Federation’s forecast, NRF said today. The numbers exclude automobiles, gasoline stations and restaurants. NRF’s forecast predicts that holiday retail sales…
