E-Commerce
January 24, 2019 at 6:01 pm
Smart solutions that focus on the shopping persona when people gift or purchase for others open up new opportunities in online commerce. Data collected during November and December 2018 from holiday shopping journeys across floral, chocolates, apparel, electronics, intimates, fine tableware, luggage, and high-performance sports gear reveal insights into new gift shopping behavior that should inform your four "Ps" — product, price, place and promotion — for Valentine's Day, other important occasions on the annual holiday calendar, and everyday transactions when we buy for others.
January 24, 2019 at 2:46 pm
Starbucks announced this week that it's expanding its delivery service, with plans to offer it at nearly one-quarter of its U.S. shops. The delivery service, Starbucks Delivers, powered by Uber Eats, is currently available in San Francisco, but will expand to stores in New York City, Boston, Washington, D.C., Chicago and Los Angeles in coming…
January 24, 2019 at 12:21 pm
By creating personal experiences and focusing on long-term loyalty, your business can appeal to both webroomers and showroomers.
January 18, 2019 at 1:08 pm
Compliance just got even more difficult for retailers that sell online, including marketplaces and traditional e-commerce sites.
January 18, 2019 at 9:15 am
In this episode of Retail Right Now, Total Retail’s Joe Keenan presents six key takeaways from this week’s 2019 NRF Big Show.
January 17, 2019 at 1:01 pm
Retail and e-commerce change rapidly based on consumers shifting behaviors. Merchants must find new ways to sell their products. Here are 10 trends that figure to impact the online retail industry in 2019 and beyond: 1. Changing Attitudes Towards Traditional Advertising The cost of advertising is increasing manufacturer's suggested retail price (MSRP) by an estimated…
January 16, 2019 at 2:23 pm
In an interview at this week's National Retail Federation Big Show in New York City, Marjolein Westerbeek, president of Rituals, a Netherlands-based beauty retailer, spoke about the company's partnership with Salesforce and how cloud-based CRM software has helped the cosmetics brand to target and engage customers, particularly on social media, as part of its growth strategy in the…
January 16, 2019 at 12:31 pm
Data is easily one of the world’s most valuable resources and represents an opportunity to level the playing field between the haves and the have-nots. If accessible, data can help online and offline retailers of all sizes build bigger and bigger businesses — even in the age of Amazon. At the same time, a lack…
January 15, 2019 at 2:18 pm
In an interview yesterday at the National Retail Federation's Big Show in New York City, Aaron Sanandres, co-founder and CEO of UNTUCKit, a men's apparel retailer, discussed how a new omnichannel platform is empowering the company's store associates with valuable customer data that they're using to better connect customers' online and offline shopping experiences.
January 14, 2019 at 8:05 am
Eager to know what 2019 holds for the world of e-commerce? Here are five key e-commerce trends that promise to fuel retailers worldwide in the coming year, including the continuous rise of machine learning to a more sophisticated focus on the omnichannel customer experience, selling on social media and more. 1. Machine Learning Changes Everything…
