E-Commerce

3 Ways Retailers Can Align Their Sales Funnel to Digital Strategies
March 28, 2019 at 11:22 am

During the 2018 holiday season, retailers saw stellar e-commerce year-over-year growth of over 15 percent. This upward trend was seen across retail categories, desktop and mobile. Average order values also indicated that even though shoppers took advantage of sale items, they spent their savings and then some on additional items. Of course, some retailers didn'tโ€ฆ

Albertsonsโ€™ Online Marketplace Helps Meet Customersโ€™ Changing Needs
March 25, 2019 at 11:53 am

In episode 188 of Total Retail Talks, Executive Editor Joe Keenan interviews Karl Varsanyi, group vice president of digital product management and user experience at Albertsons Companies. Listen in as Varsanyi discusses the launch of Albertsons online marketplace with partner Mirakl, and how the grocer is using customer data obtained from its online marketplace to influenceโ€ฆ

Rent the Runway Valued at $1B After Funding Round
March 22, 2019 at 1:16 pm

Rent the Runway, the online service that provides designer dress and accessory rentals, announced on Thursday a $125 million investment co-led by Franklin Templeton Investments and Bain Capital Ventures that values the company at $1 billion. The financing is the largest funding round Rent the Runway has raised to date, and will bring total equity raised toโ€ฆ

Beware of These 5 E-Commerce CNP Fraud Trends
March 22, 2019 at 10:39 am

E-commerce is booming, but so is card-not-present (CNP) fraud. In fact, CNP fraud is growing at 14 percent per year because fraudsters have become more sophisticated about leveraging all the stolen data thatโ€™s out there. While this isnโ€™t great news for online merchants, knowledge is power. Here are five fraud trends every e-commerce seller needsโ€ฆ

Common E-Commerce Infrastructure Challenges and How to Address Them
March 21, 2019 at 11:19 am

According to Webscaleโ€™s recent State of E-Commerce Infrastructure report, 6.4 percent of online merchants cited downtime as their biggest challenge during the e-commerce industryโ€™s lucrative fourth quarter in 2018. Furthermore, 11.9 percent of merchants reported serious site slowdown issues, and 21 percent admitted to experiencing cyber attacks. Lastly, 18.35 percent of merchants grappled with allโ€ฆ

Gifting a Growing Opportunity for Travel, Entertainment Brands as Consumers Value Experiences
March 20, 2019 at 12:08 pm

As part of the 2018 Merchant Gift Card E-Commerce Evaluation, a comprehensive report produced by digital gift card solutions provider CashStar, in partnership with NAPCO Research (NAPCO Research and Total Retail both are brands of parent company NAPCO Media), a cross-platform evaluation was done to assess 100 leading brands on more than 100 unique criteria, including theโ€ฆ

Amazon Lifts Price Parity Provisions for Third-Party Merchants
March 15, 2019 at 12:29 pm

In this episode of Retail Right Now, Joe Keenan discusses Amazon.comโ€™s decision earlier this week to eliminate a rule that kept U.S.-based third-party merchants selling products on its marketplace from selling those same products in other channels, such as their own websites, for lower prices. Critics of Amazon cited the โ€œprice parity provisionsโ€ as a violationโ€ฆ

Win Customer Loyalty With a Dynamic Approach to Mobile Rewards, Part 1
March 15, 2019 at 11:32 am

E-commerce is booming, the in-store shopping experience is becoming more tech-driven, and personalization is moving beyond simply "nice to have." Retail organizations are under immense pressure to innovate, attract new consumers and retain customer loyalty. The key to unlocking the next big thing in retail is in a device we are glued to โ€” smartphones. Thisโ€ฆ

Sephora Ends Partnership With Social Influencer Amidst College Cheating Scandal
March 15, 2019 at 11:27 am

Sephora ended its partnership with social media influencer Olivia Jade amidst a massive college cheating scandal this week, reports CNBC. Olivia Jade, whose real name is Olivia Giannulli, is the 19-year-old daughter of โ€œFull Houseโ€ actress Lori Loughlin and designer Mossimo Giannulli. Loughlin and Giannulli were accused Tuesday of paying $500,000 in bribes in a schemeโ€ฆ