E-Commerce

A.C. Moore Adds Online Marketplace to Better Serve Creative Communities
October 9, 2019 at 10:06 am

National arts-and-crafts retailer A.C. Moore launched its A.C. Moore Marketplace in August, becoming the craft retail industry’s first handmade marketplace for artists and makers. The A.C. Moore Marketplace establishes a new connection between the brand and creative entrepreneurs, helping them sell their handmade creations worldwide. The launch of A.C. Moore Marketplace marks two years of widespread channel expansion for the retailer, including the opening of 15 new brick-and-mortar…

Target to Power Toys"R"Us’ New Website
October 8, 2019 at 11:22 am

Target announced today that it’s partnering with the parent company of the Toys"R"Us brand, TRU Kids, to help it relaunch ToysRUs.com. The deal will allow Toys"R"Us to once again have an online presence, post bankruptcy, as it simultaneously begins to open Toys"R"Us stores in the U.S. again. And it could also be a huge boost to…

Predicting Peak: 3 Lessons for the Holiday Shopping Season
October 8, 2019 at 10:24 am

As the key trading period in retail, ensuring a successful holiday shopping season is a matter of survival for e-commerce and traditional retailers alike. But that’s about the only thing retailers can be certain of. Over the last few years, the shape of the peak shopping season has evolved in new and (sometimes) unexpected ways.…

Charles Tyrwhitt's CEO on Product Evolution and the Brand's Growth in the US
October 7, 2019 at 12:19 pm

In episode 216 of Total Retail Talks, Executive Editor Joe Keenan interviews Luke Kingsnorth, CEO of Charles Tyrwhitt, a leading U.K.-based menswear retailer specializing in dress shirts, suits, ties and accessories. Listen as Kingsnorth discusses his background in the retail industry, his recent promotion to the chief executive position, and the expansion of the brand into new…

4 Things Your E-Commerce Homepage is Missing
October 7, 2019 at 10:21 am

E-commerce is the heart of retail today, with U.S. e-commerce spending expected to reach $605.3 billion this year. Is your business attracting its share? If your numbers don’t hold up to digital growth trends, it may be that your website is poorly designed. The following page elements are must-haves for e-commerce businesses, so make sure…

NRF Forecasts Solid Holiday Sales Growth
October 4, 2019 at 10:06 am

The National Retail Federation (NRF) forecasts that holiday sales will rise between 3.8 percent and 4.2 percent, even as uncertainty looms over an escalating trade war with China. The holiday sales forecast, announced Thursday, marks an increase from the disappointing 2.1 percent growth seen in the November and December 2018 period that came well short…

The Retail Revival: Learnings From Amazon and Costco
September 26, 2019 at 11:13 am

Connecting with individual shoppers is the mandate for retailers today. Using new technologies, they're capitalizing on internet-connected capabilities, launching new in-store innovations, and more, all to satisfy shifting consumer demands. But it's not enough. Consumers have moved beyond these shiny “new” technology innovations. They now expect a personalized, convenient and flexible shopping experience, and are…

Return to Sender: 3 Ways to Get Returns Right
September 23, 2019 at 10:03 am

It’s no surprise in the age of Amazon.com that shipping plays a major factor in purchase decisions. With 66 percent of online shoppers saying they look at a brand’s return policy before pulling out their wallet, nailing the returns process is now make or break for retailers. Here are three key factors to consider to…

Amazon Enables U.S. Customers to Pay for Online Purchases With Cash
September 19, 2019 at 12:20 pm

Amazon.com is making it possible for customers to pay with cash for their online purchases, according to TechCrunch. The online retailer announced yesterday that over the next few weeks it will launch a new checkout option in the U.S. called Amazon PayCode, which will allow consumers to pay for Amazon purchases at a Western Union.…