August 8, 2019 at 12:00 pm
Join our expert speakers as they discuss why automation is increasingly being viewed as critical in product content management.
E-Commerce
August 7, 2019 at 11:37 am
The popularity of e-commerce continues to grow rapidly. Amid a constantly evolving technological environment, it’s increasingly important for retailers to separate the signal from the noise, and identify what makes up the core of online shopping’s staying power. So what are consumers really looking for in their e-commerce experience, and how can retailers best meet…
August 7, 2019 at 10:01 am
To many, it may feel as though summer still has a ways to go. But like it or not, retailers must face the fact that Amazon.com's first-ever 48-hour Prime Day ushered in the unofficial start of the 2019 back-to-school (BTS) shopping season, along with some heated competition for consumer spend. BTS is the second-largest shopping…
August 5, 2019 at 2:27 pm
In a post to its company blog last week, popular fashion resale platform Poshmark announced that its servers had been accessed by an "unauthorized third party." The hackers stole private data from users in the U.S. that included personal email addresses, Poshmark account usernames, clothing size preferences, and social media account information. Poshmark, which is…
August 2, 2019 at 9:33 am
Not presenting additional products when a customer adds an item to their cart — also known as upselling and cross-selling — is costing you more than you think. Research from Forrester shows that upsells and cross-sells count for more than 30 percent of e-commerce revenue, so now is the time to make them a priority. To start,…
August 1, 2019 at 11:50 am
With the rise of one-click, buy-it-now, one-stop shopping, retailers are caught up in a tug-of-war to capture the attention of consumers. They have to enable the on-the-go convenience that today’s on-demand world expects, and, at the same time, provide an engaging experience that builds brand loyalty and creates a strong connection with customers. Furthermore, with…
July 31, 2019 at 1:10 pm
Amazon.com announced Tuesday an expansion of Prime Wardrobe to offer members an exclusive personal shopper styling service. Personal Shopper by Prime Wardrobe will provide consumers with style inspirations and personalized recommendations selected by Amazon Fashion stylists. Users will complete a survey to provide stylists with their size, style and fit preferences, and stylists will choose…
July 24, 2019 at 11:08 am
In a bid to compete with Amazon.com, Google has released its shopping platform in the U.S. The service was first announced in May, but was only tested in a few places including France, Forbes reported. Though the tech giant won’t be selling product directly, it will offer recommendations to users based on their search history and will back certain items with a “Google guarantee”…
July 23, 2019 at 9:41 am
Attendees at the Salesforce Connections conference in Chicago last month were met with stories of innovation, forward-thinking leaders in e-commerce, and even got their fists pumping with the event’s legendary annual concert. The theme this year was strongly focused on shopper experience, and how the right technology and some out-of-the box approaches can really make…
July 22, 2019 at 2:34 pm
Walmart is making further organizational changes as it continues to integrate its store and digital operations and leadership, according to a July 19 memo obtained by CNBC that was sent by CEO Doug McMillon to the retailer’s employees. The biggest change announced is Walmart's move to bring the U.S. supply chain teams together, which will be led…
