E-Commerce
February 3, 2020 at 11:08 am
A recent report from Lucidworks surveyed retailers to gain insight into how e-commerce companies with $100 million or more in revenue power site performance, including product discoverability, customer experience, and personalization. Understanding shopper intent requires an enormous amount of tuning, tweaking, and data combing. Retailers put endless pressure on themselves to create the perfect shopping…
January 31, 2020 at 12:30 pm
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss the Department of Homeland Security’s (DHS) announcement that it will begin cracking down on the sale of counterfeit products online from platforms like Amazon.com. Last Friday, the DHS released a report stating that law enforcement officials will immediately start to identify cases where…
January 30, 2020 at 12:59 pm
Each year, the National Retail Federation Foundation releases The List of People Shaping Retail’s Future, a celebration of dynamic individuals shaping the industry. Total Retail had the opportunity to interview a pair of 2020 honorees, James Reinhart, co-founder and CEO, thredUP, and Manny Chirico, chairman and CEO, PVH Corp., as they walked the purple carpet at the…
January 24, 2020 at 1:06 pm
Holiday spending makes or breaks the retail year. Less critical but also important are events like Mother’s Day, Father's Day, Valentine’s Day and others. Physical and digital stores go all-out to provide a great shopping experience during these times. Yet holiday 2019 repeated a pattern that has been persistent since online shopping began: websites or…
January 21, 2020 at 11:04 am
Over the last decade, Amazon.com has become one of the most powerful companies in technology and beyond. Amazon’s success shows no signs of slowing down in 2020, especially in terms of its unmatched logistics operations and advertising earnings. Revenue in Amazon’s core business, e-commerce, has increased sevenfold from an already massive base of $34.2 billion,…
January 17, 2020 at 11:10 am
Between increasing competition and decreasing attention spans, standing out as a retailer — be it online or offline — proves more and more challenging. Below are nine e-commerce and social media trends that Loomly has identified, which come with significant opportunities for digital and physical stores to differentiate themselves and seduce shoppers: 1. Planning Content…
January 13, 2020 at 7:59 am
Online mattress company Casper Sleep on Friday filed regulatory paperwork to take the company public, according to a CNBC report. Casper Sleep would be listed on the New York Stock Exchange under the ticker symbol “CSPR.” In the filing with the Securities and Exchange Commission (SEC), Casper said it plans to use the proceeds to fund…
January 9, 2020 at 2:44 pm
Heightened brand experience. Systemic integration. Ultra-efficient inventory and fulfillment. Sales associates turned sales superstars. This is retail 2020. The question is, will your organization be ready? Retail has experienced tremendous evolution since the inception of new technology, increasing consumer demands, and rapidly shifting economic conditions. The latest iteration of digital transformation in retail has already…
January 9, 2020 at 2:03 pm
For all the prognosticators out there trying to predict which digital commerce brands and retailers will be the winners and losers in 2020, there’s a simple litmus test: the customer experience. Without a doubt, succeeding in 2020 will require companies to have 20/20 vision into how consumers want to experience a brand — both online…
January 3, 2020 at 12:49 pm
According to Mastercard SpendingPulse, holiday retail sales increased 3.4 percent (excluding auto) this holiday season, with online sales growing 18.8 percent year-over-year. Mastercard SpendingPulse provides insights into overall retail spending trends across all payment types, including cash and check. E-commerce accounted for 14.6 percent of total retail sales this holiday season (Nov. 1 through Dec. 24). Here are…
