E-Commerce

Calling these days "unprecedented times" is an understatement. Along with all the uncertainties, what we do know is that mobility restrictions are critical to public health, and this takes a tremendous toll on retail. Brick-and-mortar stores are closed, and there's a major shift towards e-commerce. Consider that e-commerce sales shot up by 40 percent in the U.S.…

The grocery industry may be booming right now, but it’s also an overwhelming environment due to the dramatic effects of the COVID-19 pandemic, many of which remain to be seen. An increase in sales comes at the expense of scrambling to manage inventory, ensure sufficient staffing, follow health and safety protocols, and accommodate a surge…

As coronavirus cases started surfacing in the U.S. earlier this year, many turned to the internet for information. Google search trend data from March 2020 showed a significant spike in the number of searches related to the coronavirus. With the number of cases rising and lockdowns throughout the world causing businesses to close their doors,…

The ongoing COVID-19 crisis has thrown every sector of retail into disarray, and businesses are struggling to adapt to the rapidly changing environment. Not only are consumer behaviors fundamentally shifting in light of the pandemic, but they're also prompting retailers to consider how their brand aligns to customer expectations, and how to translate this insight…

Over the last few years as e-commerce’s prominence grew, brands and retailers focused on bringing their catalog into a digital setting, maximizing advertising and promotions across distribution and social media channels, and adopting a few “nice to have” customer experience solutions. As lockdowns, travel restrictions, social distancing, and other measures stemming from the COVID-19 outbreak…

In this video, Editor-in-Chief Joe Keenan interviews Devaraj Southworth, co-founder and CEO of Thirstie, a white-label enterprise platform that offers an e-commerce solution to liquor brands. In this wide-ranging discussion, Southworth shares how the COVID-19 pandemic has impacted Thirstie's business, as well as the alcohol brands Thirstie works with, as well as reports on the consumer behaviors…

Commerce is no longer one destination, nor one concept. Commerce is everywhere. Commerce is content, virality, leverage, microservices and cloud-native. This rethink shouldn't surprise as one-fifth of the population worldwide shops online, with e-commerce sales expected to reach $4.8 trillion by 2021. Brands are quickly finding that they need to be able to pivot quickly…

The worldwide coronavirus pandemic has caused many retailers to close their physical stores, causing a sudden increase of excess inventory. Nike, for example, saw an inventory spike of 7 percent in its fiscal quarter ending Feb. 29. As a result of the current crisis, retailers are turning to different measures to keep their businesses afloat.…

Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses. This daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry, particularly as they put into motion their own COVID-19 response…

As the number of cases of COVID-19 increase, so does the associated anxiety. That is where this blog comes in. I've created a blog (Retail Resources) that will be updated each Monday to include the most relevant information and resources I've seen over the past week to help you lead — as well as stay…