E-Commerce

As stores shut their physical doors and more people are home-bound, consumers’ shopping behaviors are changing quickly. Due to everything from safety concerns, lack of stock in stores, and social distancing requirements, a vast and unprecedented majority of shopping is now being done online. In fact, in a survey we conducted with over 3,000 members…

Amazon.com's dominance in the evolving e-commerce landscape continues as it pushes further into the grocery category with its acquisition of Whole Foods and the launch of Amazon Pantry. These moves have created numerous opportunities for consumer brands to get their products front and center with targeted audiences and leverage the incredible amount of shopper data…

Retail executives have been fixated on the dramatic increase in e-commerce sales in the weeks since COVID-19 led to non-essential physical store closures and widespread shelter-at-home orders around the world. The growth is dramatic: Online sales are up nearly 40 percent since late February, according to Signifyd’s Ecommerce Pulse data. The more interesting story is not…

As the coronavirus, unfortunately, continues on for the majority of the word, it’s safe to say that we're living in a new normal in that everything we do relies on being connected digitally. Gone are the days when you could easily walk out the door, jump in your car and head down to your favorite…

Calling these days "unprecedented times" is an understatement. Along with all the uncertainties, what we do know is that mobility restrictions are critical to public health, and this takes a tremendous toll on retail. Brick-and-mortar stores are closed, and there's a major shift towards e-commerce. Consider that e-commerce sales shot up by 40 percent in the U.S.…

The grocery industry may be booming right now, but it’s also an overwhelming environment due to the dramatic effects of the COVID-19 pandemic, many of which remain to be seen. An increase in sales comes at the expense of scrambling to manage inventory, ensure sufficient staffing, follow health and safety protocols, and accommodate a surge…

As coronavirus cases started surfacing in the U.S. earlier this year, many turned to the internet for information. Google search trend data from March 2020 showed a significant spike in the number of searches related to the coronavirus. With the number of cases rising and lockdowns throughout the world causing businesses to close their doors,…

The ongoing COVID-19 crisis has thrown every sector of retail into disarray, and businesses are struggling to adapt to the rapidly changing environment. Not only are consumer behaviors fundamentally shifting in light of the pandemic, but they're also prompting retailers to consider how their brand aligns to customer expectations, and how to translate this insight…

Over the last few years as e-commerce’s prominence grew, brands and retailers focused on bringing their catalog into a digital setting, maximizing advertising and promotions across distribution and social media channels, and adopting a few “nice to have” customer experience solutions. As lockdowns, travel restrictions, social distancing, and other measures stemming from the COVID-19 outbreak…

In this video, Editor-in-Chief Joe Keenan interviews Devaraj Southworth, co-founder and CEO of Thirstie, a white-label enterprise platform that offers an e-commerce solution to liquor brands. In this wide-ranging discussion, Southworth shares how the COVID-19 pandemic has impacted Thirstie's business, as well as the alcohol brands Thirstie works with, as well as reports on the consumer behaviors…