E-Commerce
August 17, 2020 at 6:33 pm
In episode 260 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jennifer Kwon, president of CALPAK, a luggage and travel essentials company. Listen in as Kwon discusses the history of the company, its recent product development and direct-to-consumer (D-to-C) growth, and her career journey. She shares how the brand is staying competitive in a crowded luggage…
August 13, 2020 at 4:19 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss an article recently published by Total Retail titled, “6 Things Retailers Need to Know About How COVID-19 Has Impacted Consumers’ Online Shopping Behavior.” This article was authored by Total Retail blogger Maria Haggerty, who is CEO and co-founder of Dotcom…
August 12, 2020 at 7:49 pm
Kroger is launching an e-commerce marketplace to compete with giants like Amazon.com and Walmart, Fox Business reported. The largest grocery store chain in the U.S. is partnering with Mirakl, a French e-commerce company, to launch the online marketplace. It plans to offer thousands of products to consumers from third-party sellers. Kroger is adding on to…
August 10, 2020 at 2:44 pm
Retail started the year from a position of strength, with holiday sales exceeding $730 billion. Buy online, pick up in-store (BOPIS) was a distribution advantage for physical retailers, and direct-to-consumer (D-to-C) brands and mainstay Amazon.com were meeting their delivery promises. However, with COVID-19, this all came to a screeching halt. States shut down physical stores and…
August 3, 2020 at 12:26 pm
Dotcom Distribution’s annual e-commerce consumer study took an interesting turn this year. Historically, the study explores online shoppers’ evolving behavior pertaining to various areas, including purchasing, packaging, shipping, returns, omnichannel, and sustainability. That remains true; however, because the initial survey data was collected prior to COVID-19-related shutdowns, an additional round of data was collected in…
July 29, 2020 at 4:24 pm
It was a ticking time bomb: in a pre-COVID, increasingly omnichannel-driven world, many areas of North America and Europe were already oversaturated with physical retail. And now that the COVID-19 pandemic has either forced or prompted consumers to shop differently — often online for the first time — the shift to e-commerce has dramatically accelerated. Without…
July 28, 2020 at 11:00 am
On March 2, 2020, a bipartisan group of representatives in the U.S. House of Representatives introduced the Stopping Harmful Offers on Platforms by Screening Against Fakes in E-Commerce Act (the Shop Safe Act 2020) to help stem the growing concern over counterfeit products being offered for sale on online third-party marketplace e-commerce platforms. E-commerce has…
July 23, 2020 at 6:34 pm
The retail spaces that shoppers will return to following the COVID-19 pandemic won't be the same ones they shopped in previously. Associates and consumers will have to develop and adjust to new shopping behaviors that minimize physical touch and closeness. This period will be marked by innovation and experimentation, as retailers attempt to drive increased…
July 23, 2020 at 6:15 pm
When you first started to think about your e-commerce site, you envisioned how it would look: the placement of your logo, the color landscape and, of course, the extra touches that would best show off your product. Your goal was to drive traffic to your site, but by now you’ve learned that visitors don’t always…
July 21, 2020 at 3:53 pm
Our expert speakers will provide insights into how digital authentication can deter fraud and satisfy shoppers.
