E-Commerce

In episode 270 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jeanne Anderson, senior vice president and general manager of Saatchi Art, the world’s leading online art marketplace, connecting people with art and artists they love. Listen in as Anderson discusses the company's history and mission, how Saatchi Art has evolved during the COVID-19 pandemic,…

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss last week’s Amazon Prime Day event, and what it could potentially mean for this year’s holiday shopping season. Some of the key highlights to come out of Prime Day include a sales increase of 36 percent compared to Prime Day…

In this special episode of Total Retail Talks, Digital Content Manager Kristina Stidham speaks with Editor-in-Chief Joe Keenan about Total Retail’s recently released Top 100 Fastest-Growing Retailers report, a ranking of publicly traded companies based on year-over-year net sales growth. Keenan shares that this annual report identifies the retail brands that are growing sales at…

U.S. retail sales in September increased 1.9 percent month-over-month and 5.4 percent year-over-year, the U.S. Commerce Department said Friday. That's more than double what was economists forecasted, more than triple the 0.6 percent month-over-month increase in August, and almost double the 2.8 percent year-over-year increase in August. Sales have been up both month-over-month and year-over-year each month since…

Seasons greetings! Yes, technically it’s still autumn, but retailers are already getting into the mode of preparing for the holiday shopping season. And amid a year unlike any other, the holiday should feel particularly unique — perhaps, even daunting — as consumers continue to adapt to a largely digital-first world and brands gear up to…

In this week’s Retail Right Now, Total Retail's Joe Keenan and Ashley Chiaradio discuss the brand's Top 100 Fastest-Growing Retailers report, a ranking of publicly traded companies based on year-over-year net sales growth. This year's rankings are a testament to the value retailers are realizing by digitally transforming their businesses. The No. 1 company on this…

Several major retailers have signaled that they're using Amazon Prime Day 2020, which runs today and tomorrow, as the starting point to begin their holiday sales — even though they're not mentioning Amazon.com directly. On Monday, for example, J.C. Penney launched an event that runs through Wednesday that allows "shoppers to get a jump start on…

For online retailers, shopping cart abandonment has long been a nagging problem, frustrating efforts to convert shoppers despite big investments in improving their online customer experience. But while the problem is hardly new, it has become particularly acute amid the coronavirus pandemic. From the onset of the pandemic through mid-June, shoppers’ cart abandonment rate stood…

In part one of this multipart series, it was clear that L'Oréal’s e-commerce partnerships are a long-term strategy for improving the customer experience, which will ultimately lead to increased return on investment. In the second part of this series, I detail how L'Oréal is using technology to improve data transparency, as well as how the…

The RealReal announced yesterday that it has partnered with Gucci for an online consignment shop through the end of 2020. Gucci is the most in-demand men’s brand on The RealReal for a third consecutive year, and is the No. 2 brand on the luxury consignment marketplace behind Louis Vuitton. In addition, The RealReal reported that Gucci has seen…