E-Commerce

The Secret to Increasing Conversion at Checkout? Not Focusing on Conversion
June 19, 2024 at 4:21 pm

Today’s consumers crave personalized shopping experiences, as retailers are well aware. After all, these heightened demands are what have led most brands to invest significant time and resources to customize how consumers shop, ranging from suggesting relevant products and reminding shoppers when to replenish products, to creating interactive experiences to help shoppers identify and discover…

DTC Brands Aren't Dead: How the Smart Ones Are Thriving
June 10, 2024 at 4:13 pm

The direct-to-consumer (DTC) landscape has faced its share of challenges and misconceptions in recent years. While some high-profile brands have struggled, leading to a perception of decline in the DTC space, the reality is far more nuanced. The key takeaway is clear: DTC brands are not dead. In fact, the smart ones are thriving by…

Report: Retail Sales Jumped Significantly in May
June 10, 2024 at 12:35 pm

Retail sales jumped significantly in May, showing strong increases both month-over-month and year-over-year, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions, released today by the National Retail Federation (NRF). Total retail sales, excluding automobiles and gasoline, were up 1.35 percent seasonally adjusted month-over-month and up 3.03 percent unadjusted YoY in May, according to…

A Recap of the 2024 Merchant Gift Card Evaluation, Australia Edition
June 7, 2024 at 4:53 pm

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss a recently released report from NAPCO Research and Blackhawk Network, 2024 Merchant Gift Card Evaluation, Australia Edition. This third annual report is the market-leading report on the Australian gift card industry. This comprehensive benchmark study offers readers a thorough assessment…

NRF: Father’s Day Spending to Total $22.4B
June 3, 2024 at 3:37 pm

Father’s Day spending is expected to reach $22.4 billion this year, according to an annual survey released today by the National Retail Federation (NRF) and Prosper Insights & Analytics. This is the second highest figure in the survey’s history and on par with last year’s record of $22.9 billion. Half of consumers plan to purchase…

Tips for Increasing Digital Gift Card Sales
May 31, 2024 at 9:54 am

As part of the 2024 Merchant Gift Card Evaluation, Australia Edition, a comprehensive report produced by NAPCO Research in conjunction with Blackhawk Network, 50 Australian merchants’ e-commerce gift card programs were evaluated, including the purchaser and recipient experience for both digital and physical cards of the brands’ own gift card, based upon 122 unique criteria. In…

Keys to Prime Day Sales Success
May 28, 2024 at 12:31 pm

Prime Day is more than your average sales event — it's one of the largest profit opportunities for e-commerce sellers, with over 200 million Prime shoppers ready to make purchases. With careful planning and the right tools, you can capitalize on the increased traffic during Prime Day 2024. To give online sellers plenty of time…

3 Trends Shaping a Shifting Retail Landscape
May 27, 2024 at 4:35 pm

Despite pandemic savings shrinking, student loan payments kicking back in, inflation remaining a pesky nuisance, and the labor market losing steam, these obstacles haven't deterred consumer spending. In 2023, The Wall Street Journal reported that consumer spending increased 5.8 percent year-over-year, outpacing inflation by 1.8 percent. However, consumers aren’t easily opening their wallets for everyday…