E-Commerce

During the pandemic-induced online shopping boom, retailers invested in e-commerce capabilities out of necessity. As consumers shifted to retailers with online ordering, merchants were scrambling to provide new digital order and delivery options. These investments helped capture more market share, but now that stores are reopening and there's little market share remaining to capture, retailers…

If the pandemic has taught us anything, it’s that retailers need to be flexible and nimble in their e-commerce initiatives to keep website visitors engaged — all while increasing conversions and enhancing the customer experience. Exposing website trends is a form of social proof that bridges the gap to a new customer experience. According to…

The National Retail Federation's (NRF) chief economist Jack Kleinhenz said yesterday that the U.S. economy could see its fastest growth in more than three decades. “While there's a great deal of uncertainty about how fast and far this economy will grow in 2021, surveys show an increase in individuals being vaccinated, more willingness to receive…

Spring is my favorite time of the year. The longer days, the flowers, the warm, sunny mornings. I have more energy and desire to "refresh" my wardrobe and surroundings. I’ve not done the analysis, but I’m pretty confident that there’s a correlation between spring coming and my spending habits increasing! Springtime also presents brands with…

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published in Total Retail Report titled, “D-to-Cs Proved Resilient in 2020. Here’s How They Can Sustain That Momentum,” authored by Polly Wong, managing partner of strategic, e-commerce and creative services at Belardi Wong. The D-to-C playbook was well-positioned…

Last week, Lord & Taylor returned from bankruptcy as a digital-only retailer under its new owner, Saadia Group. The Lord & Taylor site will feature exclusive collaborations and merchandise, as well as first-class service and unique events. The revamped website focuses on women’s and men’s apparel, homewares and beauty. Reportedly, children's apparel, fashion accessories and footwear will join…

A fresh batch of stimulus checks sent consumer purchases surging in March as the U.S. economy continued to get juice from aggressive congressional spending, according to CNBC. Advance retail sales rose 9.8 percent for the month, the Commerce Department reported Thursday. That compared to the Dow Jones estimate of a 6.1 percent gain and a…

In episode 293 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Chase Fisher, founder and CEO of Blenders Eyewear, a direct-to-consumer (D-to-C) lifestyle eyewear brand specializing in fresh, vibrant and affordable eyewear. Listen in as Fisher discusses the origin of Blenders Eyewear, his professional and personal background as a semi-pro surfer, and the first steps…

In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss Nike’s announcement that it’s ending wholesale partnerships with six more key retailers, including DSW, Urban Outfitters, and Macy's. This is the second time in the past year that the athletic brand has cut ties with multiple wholesale partners. However, Nike isn’t…

In episode 291 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jeffrey Berk, managing director at Privé Porter, a luxury goods resale e-commerce company, specializing in sourcing and delivering authentic Hermès handbags. Listen in as Berk discusses the luxury handbag resale market, Privé Porter's unique business model of reselling hard-to-find Hermès handbags, and his professional background…