E-Commerce

Our expert speakers will address how retailers can effectively use individualized promotions as a tool to drive e-commerce sales.

Retail sales remained at elevated levels in May despite month-to-month fluctuations that masked near-record performance, the National Retail Federation (NRF) said today. The Commerce Department reported on Tuesday that May retail sales declined 1.3 percent month-over-month. However, the industry's largest trade association says the May sales data doesn't tell the whole story. “While May retail sales…

As the saying goes, “necessity is the mother of invention.” Well, a whole lot of our necessities were compromised over the past year. And though the world is finally, mercifully, beginning to see light at the end of a long, dark tunnel, there's no demise in sight for the ingenuity and inventiveness that exploded in…

In this episode of Retail Right Now, Joe Keenan and Kristina Stidham discuss Amazon.com's upcoming 2021 Prime Day event, happening on June 21 and 22. This worldwide e-commerce event impacts every retailer and brand as it draws shoppers to splurge with sales and special promotions. As e-commerce has seen an incredible rise during the COVID-19…

For decades, shoppers seeking luxury goods and premier service have turned to boutique stores in the world’s most fashionable cities, from Milan to London, Paris and New York. Beginning in the 20th century, the boutique trend exploded across the retail landscape, changing the way retailers market and sell luxury and personal goods. Discerning shoppers sought…

Digital transformation has impacted most every aspect of commerce, but have gift cards been passed by? To see if the digital transformation wave had yet picked up gift cards along with every other facet of commerce, GiftNow commissioned Incisiv to assess the adoption of digital and physical gift card features across leading U.S. merchants. That…

Amazon Prime Day 2021 is nearly upon us with recently announced dates of June 21 and 22 for the annual shopping holiday. Now in its seventh year, Amazon Prime Day revenue continues to grow aggressively year-over-year, up 43 percent in 2020. Prime Day can have a halo effect on a brand, increasing sales for specific…

Amazon.com's Prime Day sale will be held June 21 and June 22, according to records reviewed by Bloomberg News and a person familiar with the matter, as the company tries to get its big summer sale back on schedule after postponing it last year due to the pandemic. Amazon notified employees about the dates and…

Last year has undoubtedly changed the way consumers shop and think about shopping. Shoppers worldwide clicked “purchase” from the comfort and safety of their homes — and many for the first time. Consumers’ priorities shifted, as they experienced digital fatigue and looked for a fast, convenient and easy way to shop online. More specifically, they…

After 2020’s big shift to e-commerce and a year’s worth of rising expectations for customer experience (CX), what’s the state of CX in digital commerce now? It’s a question worth asking because 87 percent of companies say they’ll compete on CX this year. Meanwhile, the ways that people can buy online keep evolving, which means…