E-Commerce

Rich Media, Personalization Key Loyalty Builders for E-Tailers
November 9, 2010

Rich media and personalization are essential to establishing brand loyalty, according to a recently published study from Limelight Networks, a content delivery network. The study, which was based on a survey of more than 1,600 online shoppers, found that those who shop online more frequently value advanced online shopping features more than those who shop online less often.

How to Balance Selling vs. Branding Online
November 9, 2010

There's an age-old battle that happens in most companies and sometimes within marketing departments themselves: Which comes first, branding or selling, selling or branding? 

4 Ways to Outsmart Fraudsters This Holiday Season
November 8, 2010

The 2010 holiday shopping season could be the most costly ever for internet retailers. According to industry data, web fraud, including the use of stolen credit cards to make purchases, is costing retailers over $3 billion every year. Reversing the trend is difficult, as criminals are clever and quickly find new ways around retailer fraud prevention tactics. So what can retailers do this holiday season to protect themselves? Here are four tips to keep in mind:

50 Best Tips of 2010
November 1, 2010

We're excited to offer you Retail Online Integration's 50 best tips of 2010. Our editorial staff reviewed every word published in our print publication, e-newsletter (The ROI Report) and website over the past year. From there, we've extracted the best money-making and cost-saving pointers. Enjoy.

Living Direct Saves Time and Money Through Vendor Network
November 1, 2010

Living Direct, an online retailer of home appliances, cookware, outdoor patio furniture, electronics and more, sought to integrate third-party technologies โ€จโ€” namely ratings and reviews โ€” onto its e-commerce platform quickly and โ€จcost effectively.

Navigating the Social Commerce Landscape, Part 2
October 26, 2010

Part two of this series examines what impact social media will have on retail going forward. In particular, opportunities to bridge online and offline customer experiences in order to seamlessly integrate multiple touchpoints and selling channels are identified.

Free Whitepaper: Got the Shopping Cart Blues?
October 14, 2010

What pain is encountered during the checkout process that causes more than half of your shoppers to disengage? It can be anything from the number of steps in your checkout process to your return/exchange policies. In order to combat shopping cart abandonment, it's important to analyze your shopping experience from product to purchase as well as review what marketing tactics you deploy to engage the respondent post abandonment.
 
In this white paper, we will review the following:
 

  • Leading Reasons for Shopping Cart Abandonment
  • Ways to Combat Shopping Cart Abandonment
  • Marketing Initiatives Post Abandonment

Navigating the Social Commerce Landscape, Part 1
October 12, 2010

Social commerce has shifted into high gear. E-commerce continues to grow at increasingly rapid rates and experts predict that online sales could grow to as much as 30 percent of total retail sales over the next few decades.