E-Commerce

Wayfair.com Hires an Editorial Director
October 13, 2011

After 17 years with Better Homes and Gardens, East Coast Editor Kristine Kennedy is bringing her design expertise online with inspirational editorial content for Wayfair.com, the new site that carries the largest selection of home products anywhere.

10 Tips to Prepare E-Retailers for the 2011 Holiday Season
October 11, 2011

With more consumers than ever planning to visit e-commerce sites in search of holiday gifts, now is the time for e-retailers to gear up in preparation for the year's most lucrative shopping season. Those retailers unprepared for a busy holiday season could lose out on sales, leading to the demise of their company. Clearly it's worth spending time planning for the season.

Shop With Confidence Across the Web
October 11, 2011

Google has launched Google Trusted Stores, a new pilot program that helps shoppers identify online merchants that offer a great shopping experience. The Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting a qualifying store, shoppers can hover over the Google Trusted Store badge and see metrics on the storeโ€™s shipping and customer service performance.

Marks & Spencer Launches 'Click and Collect' Service
October 11, 2011

U.K. retail giant Marks & Spencer has unveiled its latest multichannel innovation to make it easier for busy customers around the holiday period. The company has launched a new click and collect service, which allows customers to order the food they want online and then pick it up from the closest participating store.

Etsy Launches Themed Landing Pages
October 11, 2011

Etsy has launched three new shopping pages: Fashion, Kids, and Home and Garden. Etsy Spokesperson Adam Brown said the company's goal is to promote discovery through a blend of different features and tools for buyers and sellers.

Sold Out: Steve Jobs' Turtleneck
October 10, 2011

Minnesota company St. Croix, which makes the mock black turtlenecks that Steve Jobs famously wore, had a banner sales week. Sales more than doubled the day after Jobs' death, according to the Minnesota Business Journal, and some stores have run out of them.

Amazon Settles Tax Dispute in Tennessee
October 7, 2011

Gov. Bill Haslam confirmed a sales tax deal with online retailer Amazon.com on Oct. 6, announcing thousands of additional jobs and what he hopes will be the resolution of a long-running dispute within the business community.