E-Commerce

In this episode of Retail Right Now, Total Retail's Marie Albiges and Joe Keenan discuss an article recently published by Total Retail, “The Trends and Disruptors E-Commerce Needs to Address,” authored by Sanjay Mehta, head of industry, commerce at Lucidworks. Disruptive trends, supply chain issues, and the challenge to create omnichannel customer connections have made…

Retail sales in March climbed 0.5 percent from the previous month, slightly less than the 0.6 percent Dow Jones estimate and a deceleration from the upwardly revised 0.8 percent gain in February. The data came with inflation rising 1.1 percent for the month as measured by the consumer price index. Inflation rose to its highest level since…

Did you know that three out of four shopping carts are abandoned? What is stopping them from checking out? For most customers, the issue is friction. The checkout process is simply too complicated and any small barrier to completing a purchase can lead to abandoned carts. So, how can you optimize the final step in your customer’s journey for conversion?

The digital grocery sector is booming, and 2022 will be the year that this food fight becomes more intense than ever. The market is worth an estimated $800 billion, and we’re seeing more and more hungry consumers ditching their carts for smartphones and laptops to do their weekly grocery shopping. As recent research of U.S.…

During Shoptalk 2022 in Las Vegas last week, Editor-in-Chief Joe Keenan interviewed Antonino Guichard, chief digital officer of Liverpool, the leading department store chain in Mexico. In this video, Guichard discusses some of the challenges Liverpool has faced in growing its e-commerce business, as well as how the retailer's customers' behaviors have shifted as a result of some…

Join Quantum Metric and Google Cloud as they highlight some of the biggest retail trends for the year in back-to-school shopping.

In episode 343 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Brian Beitler, chief marketing officer of QVC U.S. and HSN, part of Qurate Retail Group. Listen in as Beitler discusses how QVC is incorporating new livestream shopping tools to enhance the customer experience, why he believes consumer adoption of livestream shopping is rising, and…

People change, and not just trend by trend. Societal norms are known to progress every few years. The pandemic expedited that process when it forced everyone to go digital. Now, after two years of temporarily shifting strategy to meet the current consumer "want and need," brand marketers are desperately trying to determine their next game…

Nike is moving to build the marketplace of the future, reports PYMNTS. The brand has moved into the second phase of its marketplace strategy, executives said on a conference call Monday, including an increased amount of direct-to-consumer (D-to-C) sales via Nike Direct and a reduced reliance on its retail partners. During the call, Chief Financial…

In episode 340 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jeremy Canade, co-founder and CEO of Fable, a leading direct-to-consumer (D-to-C) pet brand. Listen in as Canade discusses his professional background, the inspiration behind founding the company with his sister, and what makes Fable different from other pet brands in the market. He shares…