E-Commerce

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss an article recently published by Total Retail titled, “Tips for Preventing Shopping Cart Abandonment,” authored by Isaac Gurary, CEO of NoFraud. This article shares two key strategies to combat rising product prices and optimize the customer checkout experience. It's critical that…

Direct-to-consumer (D-to-C) strategies are very effective across different brands and companies. And yet, to find long-term success, these stakeholders must be aware of the many obstacles and how to overcome them. What is D-to-C? In this rapidly evolving market where e-commerce has significantly changed consumer buying habits, many have turned to D-to-C strategies. Instead of…

Research indicates that 65 percent of retailers are more likely to sell to existing customers than to new customers, and it costs five times as much to attract new ones than to retain existing ones. It’s a clear challenge to keep and add customers to retail ecosystems. To e-commerce retailers, there are significant costs to…

Consumers accustomed to inflation continued to spend in April as retail sales overcame higher prices to show both monthly and year-over-year (YoY) increases, the National Retail Federation (NRF) said Tuesday. NRF’s calculation of retail sales — which excludes automobile dealers, gasoline stations and restaurants to focus on core retail — showed April was up 0.9…

Online shopping is easy. It’s part of what makes e-commerce tick and why, perhaps, it’s an $871 billion industry in the U.S. The simple convenience of adding things to your digital cart and checking out, often with free delivery and returns, makes up for the inability to see, hold, and try on items before buying.…

Wayfair shares tumbled more than 20 percent Thursday morning after the online furniture retailer reported larger-than-expected losses in the first quarter as shoppers scaled back their spending on the home category, CNBC reports.  On Thursday, the retailer reported a first quarter net loss of $319 million, or $3.04 per share, compared with net income of $18…

While no one is suggesting that Amazon is down to its last few cents, its most recent financial figures (released February 2022) indicate an e-commerce vulnerability that hasn’t been there for years or even decades. Overall fourth-quarter sales for Amazon in 2021 grew 9.4 percent, the first period of single-digit growth since 2001. Even these…

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Prashant Kumar, founder and CEO of TechBlocks, a cloud engineering and digital services provider. Kumar discusses his technology background that led him to launch TechBlocks, the types of clients the company works with, and how the organization can help retailers. In addition, Kumar…

Independent retailers need the right technologies to stay competitive but a plethora of technologies can come with huge costs and create hassle to maintain. It doesn’t need to be that way. Discover the 9 reasons why joining the Bolt network of retailers and shoppers can help you reduce abandoned carts, increase conversions, and build lifetime relationships with your shoppers

During Shoptalk 2022 in Las Vegas last month, Editor-in-Chief Joe Keenan interviewed Guilherme Lebelson, global vice president of direct-to-consumer at Anheuser-Busch InBev (AB InBev). In this video, Lebelson discusses his role at the company, how direct-to-consumer selling factors into AB InBev's growth strategy, and the challenges that exist in selling its products digitally. He addresses how AB InBev…