E-Commerce
February 20, 2013
The e-commerce and payments giant officially rolled out its website redesign, the biggest change in its history. eBay first introduced the new features, which it says creates a more personalized experience, in October. Since that time, eBay has allowed site visitors to opt in for the new design. Starting yesterday, users no longer have the option to use the older design, but eBay says the new site is "more intuitive." One feature, dubbed Feed, curates a user's favorite items on a personalized page and displays the images in a setup very similar to Pinterest's layout.
February 19, 2013
Amazon.com has launched the Entertainment Collectibles Store, which offers more than 350,000 unique and rare collectibles, including memorabilia from Academy Award- and Grammy-winning artists and honorees. Amazon shoppers can browse collectibles by item type, entertainment type, autographed, price and year to find everything from classic photographs and original manuscripts to signed artist contracts and autographed movie posters.
February 13, 2013
The departure of Finish Line Chief Digital Officer Christopher Ladd is the latest bit of fallout from the e-commerce snafu that has cost the retailer $3 million (and counting) in lost sales. There are strong indications that Ladd's departure won't be the last piece of bad news associated with Finish Line's digital debacle. Sources have revealed to RIS News that relations between Finish Line and its key e-commerce vendor partners have been strained by the incident.
February 12, 2013
American Express is enabling cardholders to purchase items on Twitter by using push notifications with special hashtags. Cardholders must first sync their eligible cards on the American Express website. Then, if they see an offer that American Express...
February 12, 2013
Despite planning for a year to capture a piece of the $40 billion e-commerce opportunity during the 2012 holiday season, epic website fails occurred at Victoria’s Secret, Abercrombie, Sears and other major retail websites.
February 11, 2013
Online shopping trends can mean growth opportunities for retailers, but they're also cause for retailers to re-evaluate the role that e-commerce platforms play in all-channel customer satisfaction and revenue generation.
February 11, 2013
When TJX Cos., parent of TJ Maxx, Marshalls and Home Goods, announced it would acquire off-price internet retailer Sierra Trading Post for $200 million, it was more than a smart buy. The purchase signified something much bigger: The company was finally taking e-commerce seriously. CEO Carol Meyrowitz declared to investors the company would use Sierra Trading Post's web savvy and infrastructure to build out its own e-commerce sites.
February 7, 2013
hhgregg announced that it's launched a "Price Match Guarantee" to ensure that its customers receive the lowest advertised prices on merchandise both in-store and online, for up to 30 days after the date of purchase. Under the new program, hhgregg will match competitors' lowest advertised prices on in-stock merchandise of the same make and model, up to 30 days after a purchase. The guarantee applies to local brick-and-mortar competitors as well as a list of major online retailers. Customers do not need to bring sales flyers to the store, as sales associates can verify competitive pricing.
February 7, 2013
With the advent of e-commerce, retail is changing more than nearly any other industry. In this evolving environment, a few trailblazers have set themselves apart and are revolutionizing the way we perceive and consume retail. Some retailers have altered their merchandising strategies to accommodate today's fast-paced shoppers. Others are making e-commerce more personalized than ever.
February 6, 2013
Amazon.com plans to put tens of millions of dollars into the hands of its customers this spring. Instead of cash, the money will be in the form of Amazon Coins, a virtual currency recently announced by the online retailer. The new scrip will be made available to Amazon customers for use with the company's entertainment tablet, Kindle Fire. Shoppers can spend Amazon Coins in the Amazon Appstore on games and apps. At launch, only U.S. customers will be able to buy and spend Amazon Coins.
