E-Commerce
February 10, 2016 at 1:23 pm
What do you enjoy most about working in the retail industry? I love being in our stores with our incredible associates. We have more than 22,000 beauty-loving associates across our nearly 900 stores who help us deliver all things beauty, all in one place. I’m particularly…
February 10, 2016 at 1:02 pm
What do you enjoy most about working in the retail industry? The challenge. Building out merchandise strategies that move the business over a three-year to five-year time period requires a lot of different skill sets, and the knowledge I’ve built in my…
February 10, 2016 at 12:54 pm
What do you enjoy most about working in the retail industry? The merchandise and the connection to the customer. If you weren’t working in the retail industry, what do you think you’d be doing? Working in medicine. How would you describe your leadership style? Relaxed. As a…
February 10, 2016 at 12:44 pm
What do you enjoy most about working in the retail industry? Marketing is where my heart is. It’s where business and creativity intersect, art and commerce — the right brain, left brain side of the business that I embrace and enjoy. Strategizing, producing,…
February 10, 2016 at 12:34 pm
What do you enjoy most about working in the retail industry? There are so many aspects of the retail industry that I love and all of them are about reaching people. What I’ve most enjoyed in my 25-plus years in retail — both in stores…
February 10, 2016 at 12:14 pm
What do you enjoy most about working in the retail industry? The immediacy of the connection with our customer. We’re telling the story of the kate spade new york brand every day, and our customer is part of our story, the very…
February 9, 2016 at 10:19 am
A competitive, successful business is one that periodically assesses the effectiveness of its e-commerce platform. Are the tools available for you to meet the demands of your customers? Is the design user friendly? Can you make changes quickly, either to the front-end or in the back office? If not, it may be time to update…
February 9, 2016 at 10:11 am
Have you ever tried buying something at a store, restaurant or convention and watched the merchant fumble around with one of those Square or PayPal card readers? The idea of customers standing around and waiting for someone to take their money drives me crazy. If it wasn’t for the face-to-face, personal nature of in-store transactions,…
February 8, 2016 at 10:40 am
A congressman introduced a bill that would allow the United States Postal Service to offer basic financial services, and one aspect of the proposed legislation has the potential to impact e-commerce. Representative Cedric Richmond of Louisiana reintroduced the Providing Opportunities for Savings, Transactions and Lending (POSTAL) Act. The bill would allow US postal customers to open…
February 5, 2016 at 10:24 am
Global e-commerce sales are expected to reach nearly $2.5 trillion by 2018, but the consumer expectations that will fuel those sales are shifting daily. Whether customers are clicking "Buy" from their phones or opting for curbside pickup, they’re looking for convenient, seamless experiences. For brands, yesterday’s innovation is today’s expectation. Retailers are in a great…
