E-Commerce

Wal-Mart has lined up two key new partners in combatting Amazon.com’s challenge in the grocery delivery wars: ride-sharing giants Uber and Lyft. In a test, the largest U.S. retailer will use either Uber or Lyft for the so-called “last mile” of grocery delivery in small areas of Denver and Phoenix when a customer requests home delivery.…

In the age of Amazon.com, and its Prime membership perk of free two-day shipping, three days to five days appears to be stretching into a long wait for consumers. With the online powerhouse recently giving shoppers the ability to join Prime on a monthly basis — making the expense a little more palatable for those…

Remember eBay? It's no longer just the auction site or a destination for other people's used stuff. It's a commerce destination with more than 100 million users that, according to eBay CEO Devin Wenig, moves $90 billion worth of products per year. It's also not necessarily the Amazon.com competitor people make it out to be. "Used goods…

Earlier this month, ATGStores.com, an online retailer of home goods such as lighting and furniture, and a wholly owned subsidiary of Lowe's, announced it had partnered with Porch.com, a home services platform that connects homeowners to home improvement professionals. In episode 37 of Total Retail Talks, Michelle Newbery, president of ATGStores.com, discusses what the partnership…

When milliseconds are the difference between success and failure, retailers cannot afford to ignore their digital performance. Retail is at the forefront of a massively disruptive digital transformation. We have entered the era of “retail everywhere” with hyper-connected, 24/7, omnichannel digital consumers who have high expectations for their online experiences. They want retailers to know them, serve them, delight them and not waste their time.

Gap Inc. CEO Art Peck said the retailer would consider relying on third-party sellers such as Amazon.com to reach customers. “To not be considering Amazon and others would be — in my view — delusional,” Peck said at the company’s annual investor meeting Tuesday in San Francisco. “We are always considering all of the opportunities beyond…

Postmaster General Megan Brennan called on Congress to enact legislation to help the Postal Service after releasing the agency's second-quarter financial report last week. She called the agency's challenges "serious but solvable." Brennan testified before the House Oversight and Government Reform Committee on Wednesday, saying the USPS has worked with stakeholders on several provisions that can…

Chain Reaction Cycles, the world's largest online bike retailer, recently launched an upgraded version of its commerce platform, with capabilities including adaptive targeting and real-time dynamic segmentation. In episode 36 of Total Retail Talks, Mark Lilley, head of e-commerce at Chain Reaction Cycles, talks about how the bike retailer is leveraging these new tools to…

Jet.com, the e-commerce upstart from Diapers.com founder Marc Lore, is entering a new business: groceries. The company generated a huge amount of buzz by raising hundreds of millions in funding before even opening its doors in July. Its goal is to take on Amazon.com and other e-commerce giants by selling everything from household goods to sports…

Not all product pages are created equal, but after examining thousands of them in hundreds of industries, and creating, testing and perfecting thousands more for clients, I’ve learned that successful product pages all have something in common. I call them the five habits of highly successful product pages: