E-Commerce

Parcel carriers are increasing their rates again. Unfortunately, that’s not surprising to most of us in the e-commerce industry. Over the past few years, retailers have been forced to deal with near-annual rate increases from UPS, FedEx and USPS. However, even small rate increases can translate into thousands of dollars in additional expenses that jeopardize…

Update 12:25 p.m. ET: Alibaba broke its Singles Day sales record shortly before 8 p.m. in China, easily topping last year’s total with about four hours left to run. Happy Singles Day! E-commerce giant Alibaba is on track to smash its annual sales record for its shopping “holiday.” Consumers started off the day with a bang,…

Singles Day, the world’ biggest shopping day, is underway (at least in China, where it's already Nov. 11). Last year, Alibaba reported that $13.5 billion exchanged hands on its platform on Singles Day, and it expects to beat that amount this year. However, growth in new internet users is slowing in China, and experts say the…

These days, it seems like everyone is trying to get in on the app game. Just a few years ago, only 7 percent of companies had fully implemented app strategies, while 51 percent had none. Flash forward to now, and not only do 90 percent of companies have apps, but 60 percent spend time and…

Fashion accessories maker and seller Fossil Group said last week that it's planning a multiyear overhaul of its business that includes closing some stores and focusing on fewer products. Fossil declined to say how many of its 610 stores in the U.S., Europe and Asia it plans to close. There are 284 Fossil stores in the…

Join us to hear real-world examples of brands that have leveraged analytics to improve the customer journey and so much more!

Join us to learn how to steer clear of the pitfalls and avoid the top tax and duty mistakes retailers make when selling cross-border.

Commentators have greatly debated the longevity of the brick-and-mortar retail environment. Of course, no one’s going so far as to predict the demise of in-store shopping altogether, but against the convenience and affordability of e-commerce, it seems reasonable to believe that physical retail might continue to decline. Interestingly though, some of the more well-established e-commerce…

Wal-Mart is shaking things up a bit. The big-box retailer announced changes to its e-commerce leadership as Marc Lore, founder of Jet.com, takes on new responsibilities in the wake of the $3.3 billion merger of the two companies. As a result, several e-commerce executives are leaving Wal-Mart, including Fernando Madeira, head of Walmart.com, and Brent…

Amazon.com officially launched its Black Friday Deals Store, now through Dec. 22. In addition to offering new deals as often as every five minutes, Amazon is also featuring “holiday gift guides” to help shoppers find gifts without all the guesswork. Prime members are also eligible for additional deals, such as two-day shipping on more than 30 million…