E-Commerce
February 1, 2017 at 3:34 pm
Tune in to learn how to use digital experiences to capture the interest, loyalty and dollars of Generation Z and millennial consumers.
January 31, 2017 at 11:44 am
Wal-Mart Stores Inc. announced today that it's ending its ShippingPass delivery subscription pilot and offering free two-day shipping on more than 2 million items without a membership program. The retailer is also lowering the minimum purchase required for free shipping to $35 from $50. Items shipped to stores have no minimum price threshold. Wal-Mart also offers same-day store…
January 31, 2017 at 10:34 am
Technologies like artificial intelligence, data analytics, sensors, interactive signage and mobile devices are enabling digital retail, both online and in-store. They're driving a fast transformation of fortunes in the retail industry. As a result, consumers are adopting new ways of engaging, transacting and delivering wholeheartedly. Digital leaders like Amazon.com and Wayfair are forcing the rest…
January 31, 2017 at 10:20 am
I love the website redesign process. It’s an electric experience and an optimistic sign of good times. Failing digital businesses, I’ve learned, generally do not undertake ambitious redesigns. Unfortunately, not nearly enough companies take their customers’ point-of-views into account when it comes to design. The most common reason I hear: “We’ll bring in customer experience…
January 30, 2017 at 11:53 am
Shoes.com Technologies Inc., the Vancouver, Canada-based online shoe retailer, has shut down operations effective Friday, and will work with its lenders to liquidate its assets and assign some of its companies to bankruptcy. The company took its websites offline and said it had closed its two brick-and-mortar stores in Vancouver and Toronto. Previously called Shoeme.ca,…
January 25, 2017 at 6:03 pm
Over the years, we’ve seen technology advances change how consumers make purchasing decisions,
January 25, 2017 at 5:58 pm
Our brains evolved for survival and largely work on auto-pilot. Instead of using deliberate conscious thought, we often make impulsive decisions that show a number of consistent biases. Cognitive biases are shortcuts used by the brain to speed up decision making. They’re the reason that we have near-automatic behaviors for certain tasks. If you want…
January 25, 2017 at 10:50 am
In episode 74 of Total Retail Talks, recorded at last week's National Retail Federation (NRF) Big Show in New York City, Scott Cohn, vice president of e-commerce at Chinese Laundry, discusses how the women's footwear brand is making the online shopping experience easier for customers, and in the process driving more sales.
January 23, 2017 at 4:32 pm
Total Retail’s seventh annual list of the leading female executives in retail features a who’s who in the industry. This year’s honorees were chosen based on a number of factors, including being in a top-level position within a retail organization, scope of responsibility within that position, career achievements, and involvement within the retail industry. This week we feature Jennifer Hyman, CEO and Co-Founder of Rent the Runway.
January 23, 2017 at 4:04 pm
Total Retail’s seventh annual list of the leading female executives in retail features a who’s who in the industry. This year’s honorees were chosen based on a number of factors, including being in a top-level position within a retail organization, scope of responsibility within that position, career achievements, and involvement within the retail industry. This week we feature Laura Alber, CEO of Williams-Sonoma, Inc.
