E-Commerce

Retail Sales Beat Forecast in January
February 16, 2017 at 10:10 am

Good news for the retail industry โ€” excluding automobiles, gasoline, building materials and food services, retail sales increased 0.4 percent in January, above the 0.1 percent economists expected. Consumers spent freely across almost all categories as sales rose 1 percent at clothing shops, 1.8 percent at sporting good stores, 1.6 percent at electronics outlets, 1.2 percentโ€ฆ

Retail Learnings From 2016 Already Playing Out in Q1 2017
February 15, 2017 at 6:32 pm

Lessons learned during the 2016 end-of-year shopping season are already finding applications in the retail space as store, sales and customer experience models continue to evolve. Retailers are focused on developing new approaches to better target consumers via mobile, online and in-store sales to not only remain relevant, but innovative in the retail marketplace. Theโ€ฆ

Wal-Mart Acquires Moosejaw for $51 Million
February 15, 2017 at 4:38 pm

Wal-Mart announced that itโ€™s acquiring outdoor retailer Moosejaw for about $51 million in an all-cash deal. Moosejaw is headquartered in Madison Heights, Mich., and operates 10 store locations in that state, as well other stores in the Midwest. Wal-Mart is allowing the outdoor retailer to continue to operate its website and stores as a standaloneโ€ฆ

Astound Commerce's 20th Annual Mystery Shopping Survey Recognizes the Top 7 Retailers for Customer Service
February 15, 2017 at 2:28 pm

Wal-Mart announced that itโ€™s acquiring outdoor retailer Moosejaw for about $51 million in an all-cash deal. Moosejaw is headquartered in Madison Heights, Mich., and operates 10 store locations in that state, as well other stores in the Midwest. Wal-Mart is allowing the outdoor retailer to continue to operate its website and stores as a standalone [โ€ฆ]

4 E-Commerce Design Trends for Increased Conversions
February 15, 2017 at 10:28 am

Itโ€™s tough to keep up with web design best practices these days. It seems like the trends change every year, sometimes reversing and doubling back on themselves. Often the best practices simply depend on who you ask. Some might say, for example, that hamburger menus are a good way to provide navigation options on aโ€ฆ

How Augmented Reality Will Change Online Shopping
February 14, 2017 at 2:20 pm

Itโ€™s tough to keep up with web design best practices these days. It seems like the trends change every year, sometimes reversing and doubling back on themselves. Often the best practices simply depend on who you ask. Some might say, for example, that hamburger menus are a good way to provide navigation options on a [โ€ฆ]

6 Lessons to Learn From Amazonโ€™s Triumphs and Failures
February 14, 2017 at 9:13 am

Amazon.com had its most successful holiday yet. The Seattle giant shipped more than 1 billion products worldwide, and the company accounted for 38 percent of online sales from Nov. 29 through the end of December. With Amazon Echo rising in popularity and Prime earning new members every day, itโ€™s clear that Amazon will only continueโ€ฆ

Customer Experience Shines for Jewelry Television
February 13, 2017 at 9:54 am

In episode 77 of Total Retail Talks, Chris Meystrik, chief technology officer at Jewelry Television, a TV network and online retailer of fine jewelry, answers questions from Total Retail's Executive Editor Joe Keenan on how the company is leveraging data to improve the customer experience.