E-Commerce

Amazon Patents Shipping Label With Built-In Parachute for Drone Delivery
June 1, 2017 at 12:17 pm

It's a bird, it's a plane … never mind, it's just my Amazon Fashion order. It was announced this week that Amazon.com received a patent for a shipping label with a built-in parachute to help drone and air craft deliveries make a soft landing. GeekWire reports the newly issued patent would have the shipping label look…

The Cross-Channel Conundrum: Challenges and Opportunities in the Evolving E-Commerce Industry
May 31, 2017 at 10:24 am

Retailers still aren’t prepared for omnichannel — and they’re losing out on millions in revenue as a result. In fact, 45 percent of merchants and suppliers have lost more than $1 million in revenue due to challenges faced when integrating cross-channel capabilities into their commerce strategy, according to 1WorldSync’s recently released study, Charting Course for Global…

Total Retail's Top 100 Fastest-Growing Retailers: International Sales Help Fuel Nike's Growth
May 30, 2017 at 8:04 am

The athletic footwear, apparel, accessories and equipment brand continues to chug along despite increased competition in the marketplace. Nike increased year-over-year net sales by 5.8 percent in its 2016 fiscal year. In addition, the company increased its net earnings for the year by nearly 15 percent. (Nike ranked No. 44 on Total Retail’s seventh annual ranking…

Nations Photo Lab Competes With Big-Box Players on Price and Quality
May 25, 2017 at 9:37 am

Walking down the street, it seems like every person has a mobile phone in their hands texting, scrolling through social media or snapping a photo. People take so many photos, in fact, that their phones’ memory gets totally full (and that annoying notification pops up right when you're trying catch the perfect shot). And out…

Website Crash Threatens lululemon’s Online Reputation
May 24, 2017 at 11:19 am

lululemon athletica's website suffered a lengthy outage on Monday and Tuesday, dealing a blow to the yoga brand’s efforts to draw more online shoppers and improve its digital performance. The company’s North American site crashed after a power failure and other problems at a server farm, according to a person familiar with the situation. The site…

Loyalty Has a New Number: How Brands Can Make the Top 5
May 24, 2017 at 10:28 am

Managers of retail loyalty programs have a new metric to remember. It's the number five. The 500Friends Q1 2017 global survey of loyalty program members and loyalty program managers examined the state of loyalty in the retail and consumer packaged goods (CPG) sectors — revealing a number of surprising findings. Most consumers in North America,…

The State of Online Retail Performance
May 23, 2017 at 1:41 pm

Managers of retail loyalty programs have a new metric to remember. It’s the number five. The 500Friends Q1 2017 global survey of loyalty program members and loyalty program managers examined the state of loyalty in the retail and consumer packaged goods (CPG) sectors — revealing a number of surprising findings. Most consumers in North America, […]

The 4 New Rules of Luxury Fashion E-Commerce: Amazon and Beyond
May 23, 2017 at 12:04 pm

In the not-so-distant past, high-end beauty and fashion brands had little reason to invest in their online presences, much less sell their product on Amazon.com. The unknowns of e-commerce, coupled with the commonplace perception of selling on Amazon, were feared to cheapen the very appeal that brought them to renown. That was then. Amazon’s growing retail orbit has…