E-Commerce

Amazon Debuts New Grocery Concept AmazonFresh Pickup
March 29, 2017 at 10:40 am

On Tuesday, Amazon.com launched its new grocery concept, AmazonFresh Pickup โ€” a drive-in grocery delivery service right to your carโ€™s trunk. Shoppers just order online from AmazonFreshโ€™s selection, pick a time slot (as soon as 15 minutes after you make your order), and then drive to an AmazonFresh Pickup location and pull into a parkingโ€ฆ

How Analytics Fuels These 3 Retail Trends
March 29, 2017 at 10:34 am

Experts from every corner of the retail industry descended on Las Vegas for the Shoptalk conference earlier this month, all with one ultimate goal: find ways to better connect with customers. Though where to begin in achieving that goal is less clear, especially when effective strategies are informed by all sorts of disciplines โ€” e.g., psychology,โ€ฆ

Third-Party Services: The Ultimate E-Commerce Friend or Foe?
March 28, 2017 at 9:24 am

External third-party services can be a tremendous asset for online retailers. They allow sites to quickly and easily incorporate critical core functionalities โ€” e.g., reviews, payments, site search, analytics โ€” as well as โ€œnice to havesโ€ that help sites stand out โ€” e.g., A/B testing, social plug-ins, product tours. Brands can implement these functionalities withโ€ฆ

Indigo Wildโ€™s Branding Is More Than Skin Deep
March 27, 2017 at 10:09 pm

Indigo Wild, a body care retailer, sends out a direct mail catalog that reflects the brandโ€™s quirky and unique personality. Mailer Name: Indigo Wild Date Mailed: June 2016 Indigo Wild was founded by entrepreneur Emily Voth after she became dissatisfied with her previous job. Vothโ€™s hobby of producing organic soaps led her to start Indigo Wild, a [โ€ฆ]

Amazon Looking Into More Brick-and-Mortar Retail Concepts
March 27, 2017 at 12:30 pm

E-commerce goliath Amazon.com is looking to expand its footprint in brick-and-mortar retail, according to reports. Featured products in the possible new locations would consist of groceries and appliances, items that, traditionally, have a hard time selling online. This is another move on Amazon's part to start to grow within the grocery vertical. Within its expansion strategy,โ€ฆ

How NetRush Manages Tax Challenges Associated With Selling on Amazon
March 27, 2017 at 9:16 am

In episode 85 of Total Retail Talks, Chris Marantette, president and chief financial officer at NetRush, a retailer and agency that partners with brands to grow and manage their products on the Amazon Marketplace, discusses the opportunities and challenges, including sales tax obligations, that come with selling on online marketplaces. In particular, Chris details howโ€ฆ

User Experience is Impacting Search Rankings for Online Retailers
March 27, 2017 at 9:14 am

Search engines can be a very important customer acquisition channel for retailers. Consumers are searching for products every day, and they're use search engines to connect with retailers. To say organic search engine rankings are important for retailers is an understatement. It's also important for retailers, and especially online pure-plays, to know the latest trendsโ€ฆ

TUMI's Digital Strategy to Gain a Complete Customer View
March 27, 2017 at 9:08 am

Charlie Cole, chief digital officer at TUMI, sat down with Total Retail's Taylor Knight at Shoptalk in Las Vegas last week to discuss the luggage brand's digital strategy. Cole explains how TUMI's new partnership with AgileOne is helping the retailer to gain a more complete view of its customers, enabling it to more effectively determine theirโ€ฆ

Out of the Ring: How Retailers Can Make Amazon a Frenemy
March 27, 2017 at 9:04 am

If youโ€™re a boxing fan, watching Wal-Mart and Amazon.com trade punches over shipping in the last several weeks has been interesting. To smaller retailers, both giants appear to have every advantage. They might even find it refreshing to see them duke it out for a change, considering the vast majority of retailers feel like bothโ€ฆ