E-Commerce

lululemon athletica's website suffered a lengthy outage on Monday and Tuesday, dealing a blow to the yoga brand’s efforts to draw more online shoppers and improve its digital performance. The company’s North American site crashed after a power failure and other problems at a server farm, according to a person familiar with the situation. The site…

Managers of retail loyalty programs have a new metric to remember. It's the number five. The 500Friends Q1 2017 global survey of loyalty program members and loyalty program managers examined the state of loyalty in the retail and consumer packaged goods (CPG) sectors — revealing a number of surprising findings. Most consumers in North America,…

Managers of retail loyalty programs have a new metric to remember. It’s the number five. The 500Friends Q1 2017 global survey of loyalty program members and loyalty program managers examined the state of loyalty in the retail and consumer packaged goods (CPG) sectors — revealing a number of surprising findings. Most consumers in North America, […]

In the not-so-distant past, high-end beauty and fashion brands had little reason to invest in their online presences, much less sell their product on Amazon.com. The unknowns of e-commerce, coupled with the commonplace perception of selling on Amazon, were feared to cheapen the very appeal that brought them to renown. That was then. Amazon’s growing retail orbit has…

Car service? Check. Dinner? Check. Beer and wine? Check. In today’s on-demand economy, consumers can order virtually anything with the simple touch of a finger and have it at their doorstep in a matter of hours, if not sooner. Not only do consumers want this, they expect it. And they don’t want to pay exorbitant,…

In an interview yesterday at the Salesforce XChange conference in Las Vegas, Jason Pawlowski, senior director, DTC technology, Wolverine Worldwide, detailed the footwear manufacturer and retailer’s replatforming process on the Salesforce Commerce Cloud. In 2012, Wolverine Worldwide, already owners of footwear brands such as Merrell, Hush Puppies, Sebago and five other brands, entered into an…

In an interview yesterday at the Salesforce XChange conference in Las Vegas, Jason Pawlowski, senior director, DTC technology, Wolverine Worldwide, detailed the footwear manufacturer and retailer’s replatforming process on the Salesforce Commerce Cloud. In 2012, Wolverine Worldwide, already owners of footwear brands such as Merrell, Hush Puppies, Sebago and five other brands, entered into an […]

Wal-Mart announced yesterday that its e-commerce sales grew by 63 percent during the latest quarter, compared to 29 percent growth last quarter. The majority of this growth was organically through Walmart.com, the company said. Wal-Mart's U.S. sales increased 1.4 percent, while net income fell to $3.04 billion from $3.08 billion, due to an increase in the…

Amazon.com may be entering the multibillion dollar pharmaceutical dispensing business, at least according to a report published by CNBC on Tuesday. According to the article, Amazon has reportedly hired a general manager whose sole role would be to help the online retailer explore how to formulate a strategy around the pharmaceutical market and ultimately lead…

Earlier this month, Target revealed that it's testing a new service called Target Restock. The service, which is currently in trial with Target employees ahead of a customer-facing pilot this summer in the Minneapolis area, is designed to offer an easy way for consumers to shop online for household essentials that will arrive the day…