E-Commerce

Why Baseball and Retail’s All-Stars Need to Hit the Cutoff Man
August 29, 2017 at 11:34 am

Retail executives who tuned in to the Major League Baseball All-Star Game earlier this summer learned something about e-commerce operations if they paid close attention. When a ball was hit deep, they saw MLB’s best players hit the cutoff man when returning the ball to their teammates in the infield. Throwing a runner out when…

Starbucks is Closing its Online Store
August 29, 2017 at 10:14 am

Starbucks' online store is discounting items up to 50 percent as the coffee giant prepares to shutter the store for good. The company will close its online store on Oct. 1, a Starbucks representative confirmed to Business Insider. Starbucks' online store sells items such as glasses, mugs, coffee brewers and espresso makers, in addition to coffee, tea…

Why Retailers Should Take a Page From Zola's Book
August 28, 2017 at 1:14 pm

In episode 107 of Total Retail Talks, recorded at the Total Retail Talks Live! event in New York City, Rachel Jarrett, president of Zola, a bridal registry company, talks about how the brand was started, its growth over the years, and what traditional retailers can learn from it.

Retailers: Don’t Neglect Baby Boomers
August 28, 2017 at 10:08 am

While baby boomers have been surpassed by millennials as the nation’s largest living generation, that doesn’t mean they should be neglected when it comes to e-commerce. With the changing buyer demographic, brands are setting aside only 10 percent of their marketing budgets to the aging group of baby boomers, those born between the mid-1940s to…

What Marketers Can Learn from Millennial and Centennial Amazon Shopping Habits
August 28, 2017 at 9:44 am

When it comes to e-commerce, no one does it quite like Amazon.com. Earlier this summer, the marketplace giant generated record sales with its third annual Amazon Prime Day, proving its influence and popularity with digitally savvy and increasingly brand-agnostic consumers. However, not all consumers shop the same. By taking a closer look at how different…

Retail Right Now: Macy's Job Cuts; Wal-Mart, Google Partnership
August 25, 2017 at 10:00 am

In this episode of Retail Right Now, Total Retail reviews the week's top retail news stories, including Wal-Mart's patent for a floating warehouse, Wal-Mart's partnership with Google to enable voice shopping from the discount retail chain, and Macy's job cuts and poaching of eBay exec Hal Lawton.

Is Amazon Taking More Market Share From B-to-B or B-to-C Retailers?
August 24, 2017 at 12:13 pm

It's no secret Amazon.com has had a huge influence on the retail industry. Just today it was confirmed that its acquisition of Whole Foods would move forward, further expanding not only its online presence, but offline footprint as well. Over the past few weeks, we've been diving into Total Retail’s survey and report, The Amazon Effect:…

E-Commerce and SMBs: A Match Made for the Digital Age
August 23, 2017 at 10:54 pm

As the world grows more digital, the days of e-commerce capabilities being reserved only for big-name retailers are over. Today’s evolving point-of-sale (POS) technologies are equipping small, independent retailers with the tools necessary to create and manage their own online presence. The potential this is uncovering for SMBs is significant. With POS providers playing matchmaker,…

Wal-Mart Partners With Google for Voice Shopping
August 23, 2017 at 9:54 am

Wal-Mart and Google are partnering to enable voice shopping through Google Assistant, Google’s virtual assistant that lives on devices like its smart speaker, Google Home. Wal-Mart’s “Easy Reorder” feature will be available through an integration with Google’s shopping service, Google Express. Consumers will be able to shop thousands of Wal-Mart products just by speaking into…

Bonobos, ModCloth to Be Sold on Jet.com
August 22, 2017 at 11:52 am

Last week during an earnings call, Wal-Mart’s executive team shared that the Bonobos and ModCloth brands will soon be sold on Jet.com but not inside brick-and-mortar Wal-Mart stores. “The Jet customer demographic — millennial, urban, higher income — aligns well with the demographics of ModCloth and Bonobos,” said Wal-Mart’s spokesman Randy Hargrove in an interview with Business…