E-Commerce

Global e-commerce leaders are winning in China by revisiting their early “hands off” strategies in favor of a more direct approach that includes a growing number of key players. Instead of just prioritizing growing sales, winners are stepping back to focus on profitably scaling online retail operations in China. Via our China E-Commerce online survey…

How can small and midsized merchants succeed in an Amazon.com-first world? Wow, I get this question a lot! With Amazon Prime Day having passed and the retail giant putting almost $3 billion in sales on the board, this is definitely a hot topic and one I don’t see going away anytime soon. The answer to…

As the second-largest spending season among consumers — and, at three months, the longest — back-to-school (BTS) brings big opportunities for retailers to connect with shoppers. RetailMeNot recently released a study conducted by Kelton Global that found 85 percent of retail marketers plan to invest more in their BTS marketing in 2017 compared to the…

Appearing on the television show “Shark Tank” can be a dream come true for many startups and SMBs — that is if you have a strong inventory management strategy. With millions of viewers, brands featured on the show run the risk of selling too much product with too little inventory. When Spikeball, a manufacturer, distributor…

Many are calling this the retail apocalypse. Recent reports estimate over 8,600 retail locations will shut down in 2017. By comparison, 6,200 retail stores closed their doors during 2008’s economic downturn — an all-time high at the time. Retailers like The Sports Authority have vanished, and others are quickly realizing the same fate: Gander Mountain,…

A recent blockbuster deal in the retail arena was the announcement that TV home shopping giant QVC was buying its main rival, the Home Shopping Network (HSN). This comes at a time when the audience for TV home shopping is in decline, causing some analysts to see the merger as a “last gasp” effort of…

Hibbett Sports has added James Hilt, executive vice president, chief marketing officer and e-commerce for Express, to its board of directors. Hilt joined Express in 2014 as senior vice president of e-commerce. He previously worked as vice president of eBooks and managing director of international at Barnes & Noble. The addition of Hilt comes as Hibbett Sports…

How many times have you put items in your cart and started the checkout process only to see a $10 shipping charge and close your browser? What about when you look at the options and realize there's no overnight for the item you need right away? More than likely you shut off the computer, get…

Digital transformation is sweeping the retail industry. As such, it's time for retailers to brush up on how to turn this evolution into a competitive advantage. While most of today’s consumers seek a digital experience, many retail leaders lag behind, instead proffering traditional market tactics that work, but don’t help the business excel. How can…

At Micro Kickboard, the distributor of scooters, kickboards and other products used for urban mobility and recreation, we experienced a major website crash during a crucial sale event last year. This issue stirred change throughout the organization and prompted website updates that have had lasting results on customer experience and sales. One of Micro Kickboard’s…