e-Commerce Platforms

Neiman Marcus Group on Wednesday announced it has abandoned plans to use Farfetch’s e-commerce software to revamp the luxury department store’s online storefront and app. The luxury department store chain will also not join Farfetch’s marketplace. Neiman Marcus Group first entered an agreement with Farfetch in 2022, when the luxury e-tailer invested $200 million in…

From having their morning coffee waiting for them at the click of a button, to winding down with a personalized movie recommendation on Netflix, consumers are accustomed to personalized experiences at every touchpoint throughout their day. Their expectations while shopping are no different. And while retailers are clear on the need to tailor for individual…

In 2023, e-commerce witnessed unprecedented growth. Accelerated by evolving consumer habits and new tech, online sales surged across industries. The latest in social media integration, artificial intelligence-driven personalization, and seamless omnichannel experiences reshaped digital marketplaces. Furthermore, retailers embraced post-purchase engagement, recognizing its value in nurturing brand loyalty. With convenience and tailored experiences at the forefront,…

Personalized commerce experiences have long been the holy grail for retail and consumer packaged goods (CPGs) companies. As consumers now expect to interact and purchase from companies via an array of touchpoints, it's now more important than ever for brands to provide a seamless and cohesive omnichannel digital experience, no matter how customers start or…

Rare is the e-commerce small to midsize business (SMB) that has the time, resources and expertise to build its own website. It’s basically Amazon.com, Shopify, a Shopify competitor, or bust. Thanks to a bunch of artificial intelligence-powered releases from Shopify in the second half of 2023, that’s not necessarily as limiting as it might sound.…

E-commerce giant Shopify is now a stakeholder in the wholesale platform Faire, the companies announced Wednesday. The deal establishes Faire as the recommended wholesale marketplace for Shopify and expands Shopify’s B2B offerings, helping drive growth for the brands as well as the independent retailers the two companies serve. “At Faire we have long admired Shopify’s like-minded…

As a digital commerce leader, you’re making important decisions every day, driven by the need to boost revenue and give customers the best buying experience possible. However, success doesn't happen in a vacuum; the most accomplished business leaders equip themselves with the right tools to get the job done in the most proficient manner possible.…

In today's rapidly evolving retail industry, composable commerce is emerging as a unique strategy for successful, modern merchants. Gartner predicts that “by 2023, organizations that have adopted a composable commerce approach will outpace the competition by 80 percent in the speed of feature implementation.” Recognizing the value of a customized commerce stack, top retailers are…

Have you ever compared your online shopping experiences to your in-store experiences? Physical and digital retail experiences should both be inspirational and filled with entertainment and emotion. But that doesn’t change the fact that when it comes to engaging customers and eliciting sales, physical retail has a “leg up” on e-commerce because real-world shopping experiences…

The e-commerce industry has grown tremendously in recent years, topping $1 trillion for the first time ever in 2022. Retailers are expediting their technology investments significantly to keep up with demand and evolving customer expectations. The days of monolithic platforms are gone, replaced with a modular approach that allows retailers to build custom ecosystems that…